Associate, SAP Program Manager

Description

This position plans and directs a set of applications/technology projects, which typically involve multiple systems or impact more than one area of a program. Responsible for the overall on-time, on-budget delivery of ongoing SAP module implementations and change requests. Organizes and leads a cross functional team in developing and implementing project deliverables, with an emphasis on quality, productivity, and consistency

Key Accountabilities

Overall SAP Program Management

• Single point of contact for all SAP project statuses
• Develop strategies and procedures for efficient implementation of all SAP related projects
• Team management, including regular evaluations budget management, risk management and the support of business activities
• Develop and implement project tools specific to SAP implementations
• Manage Corporate Finance SLA's with Production Support & Application Support to ensure end user support needs are met & service levels are maintained
• Manage multiple teams and co-ordinate with IS to support all SAP related disaster recovery testing
• Liaise with Centrica UK SAP resources to leverage project knowledge and experience
• Serve as an SAP subject matter expert on aspects of SAP deployment and integration projects

Develops program plans — time and cost estimates

• Manages project staff, some of which are not accountable to the Program Manager.
• Work with business sponsors in identifying business requirements and developing project plans and business cases
• Provides formalized, continuing work direction and leadership to assigned team(s) of Analysts and Technical Specialists including the scheduling, assignment, and review of project work.
• Tracks, monitors and communicates program progress against the consolidated plan, requirements, quality measures, standard processes and milestones.
• Oversees program budget.

Cordinates Program Communications

• Co-ordinates the input, support, and communication with all functional groups that impact program scope, business value, risk and resource requirements.
• Provide technical direction and control of project planning, communications, reporting, procedural and contractual activity

Manages resources:

• Estimate project skill requirements, working with deployment to identify appropriate resources and managing their integration into the team

Project Management Processes

• Ensures that periodic quality reviews, internal audits, synergy team and architectural reviews are carried out.
• Ensures timely escalation and resolution of project issues
• Accountable for defining and producing the content deliverables as defined in the project plan
• Lead Steering committee meetings, consulting with senior executives as well as leading developers and users
• Identify gaps in project delivery process and make recommendations for improvement
• Manage all internal IS processes for project initiation, approvals, reporting, close-out, and third party billing
• Supports all internal and external audits related to SAP

Qualifications

• Strong hands on technical experience in at least one core SAP module certification in any of: FI-CO, RE, AM, PS, MM, SD, HR modules CATS, ESS, FS-CD, BW, BCS, BPS.
• 5 or more years of Project Management experience including management of projects and programs
• 3+ years of SAP Configuration/Development
• Minimum experience in managing one complete SAP implementation end to end
• Highly proficient in all tools required for a world class SAP Program (PMO) structure
• Relevant degree and/or equivalent work experience.
• Proven IT experience in business applications/technology solutions.
• Expertise in complex business/technical processes and their application with the organization and/or business area.
• Expertise in project management discipline/protocols including project management tools
• A sound business knowledge with an Information Technology background
• Working principles that are process oriented and methodology driven
• Data analytics and business impact assessment
• Experience managing minimum 10+ resources
• Managed end to end business change and cross functional teams
• Excellent customer oriented service skills to manage senior management and business unit stakeholders

Preferred

• SAP Certification
• Current experience managing a SAP implementation, roll‑out, or upgrade would be a definite asset (Release 4.7 or higher)
• PMP Certification
• Post Secondary Degree Mandatory (Computer science degree preferred)