Business Architect

We are seeking a highly experienced Business Architect/Consultant with a strong understanding of the Industrial Manufacturing sector. This role plays a key part in helping our clients recognize the value of their partnership with us—acting as a strategic advisor across B2B, B2C/DTC Commerce, PIM, Supply Chain, and Marketplace initiatives. Role Overview The Business Architect/Consultant works at the intersection of business strategy and digital commerce execution. You will guide clients through discovery, define future-state solutions, support implementation teams, and serve as a trusted thought partner who brings clarity, structure, and industry insight to complex challenges. Key Responsibilities Discovery & Engagement Leadership Support the leadership of client engagements by driving discovery activities and shaping the strategic direction. Conduct structured workshops (requirements gathering, current-state analysis, pain-point exploration, and future-state visioning) to extract detailed, actionable insights. Convert business challenges into clearly articulated requirements, user stories, and process designs—surfacing gaps, dependencies, and risks across business and technology teams. Produce high-quality discovery deliverables, including: As-is and to-be process flows Requirements documentation User journeys, use cases, and activity diagrams Integration and data considerations Executive-ready summaries and recommendations Strategic Advisory Operate as a trusted advisor to senior client leaders by applying deep knowledge of Manufacturing and Digital Commerce ecosystems. Provide guidance on strategic roadmaps, operating models, and modernization approaches. Advise on digital commerce platform capabilities, solution components, and architectural considerations in partnership with technical architects. Prepare concise decision-ready materials that help executives prioritize investments and understand business impact. Assess digital commerce strategies or channels and recommend initiatives to drive measurable growth or efficiency. Client Delivery & Implementation Support Work closely with Engagement Managers/Directors to maintain scope, manage stakeholders, and ensure successful execution. Ensure requirements are ready for implementation teams; validate estimates, assumptions, and solution approaches. Collaborate with development and architecture teams to evaluate trade-offs between usability, performance, and technical feasibility. Participate in or lead quarterly business reviews with clients to guide ongoing success and optimization. Thought Leadership Engage with industry analysts and stay current with trends in commerce, supply chain, and industrial manufacturing. Create thought leadership content (articles, whitepapers, short videos/webinars) showcasing expertise in Manufacturing and Digital Commerce. Represent The Company at conferences, webinars, and industry events as a subject-matter expert. Qualifications Bachelor’s degree in Business, Computer Science, Marketing, Engineering, or a related field. 5+ years of experience as a Business Analyst, Business Architect, Solution Architect, or similar role within eCommerce or digital transformation environments. Strong familiarity with the Industrial Manufacturing domain is highly preferred. Proven background in eCommerce consulting—including strategy development, financial/business modeling, and competitive analysis. Demonstrated ability to lead complex initiatives and deliver solutions within scope, timelines, and budgets. Excellent communication skills, including the ability to present to C-Suite audiences and distill complex information into clear priorities. Preferred Skills Business Analysis certification (e.g., CBAP, CCBA). Experience working in a consulting or professional services environment. #J-18808-Ljbffr