Director Custody Operation

A career as a Director, Custody Operations within the National Bank Trust team means taking on a leadership role in a growing and evolving environment at the heart of institutional investment operations. This position will allow you to make a real impact on performance, productivity, and service quality through your expertise in team management, process optimization, and asset custody operations. Your role Lead and engage a team of professionals and technicians responsible for operational activities related to asset custody and relationships with portfolio managers. Oversee team performance, development, and succession planning through personalized coaching and mentoring. Review and enhance operational processes to increase productivity, service quality, and the digitalization of activities. Collaborate closely with internal and external partners to strengthen relationships and optimize the client experience. Coordinate the resolution of operational challenges in partnership with IT, Operations, and Lines of Business teams. Your team Within the National Bank Trust sector, you’ll be part of a large team of more than 150 colleagues across Canada (Montreal, Toronto, Vancouver). You’ll report to the Senior Director, Operations and play an active role in modernizing our practices. Our team stands out for its agility, energy, and personalized approach in serving our institutional clients. We aim to offer you maximum flexibility to promote your well-being through a hybrid work environment and flexible schedule. Prerequisites Bachelor’s degree in a relevant field and 7 to 10 years of experience in operations management or the securities industry. Proven experience leading teams and supporting change in a transformation context. Strong knowledge of asset custody, portfolio management, and transaction settlement activities. Solid understanding of SWIFT and SSCNET systems (knowledge of Global+ is an asset). Knowledge of the life cycle of investment products (FX, Reorg, CASH MANAGEMENT, MONETARY RECONCILIATION) (an asset). Ability to quickly assess complex issues, develop innovative solutions, and manage priorities with rigor. Strong leadership, organizational, and communication skills, with the ability to collaborate effectively across multidisciplinary teams in a fast-evolving environment. Languages French Skills Critical Thinking Diversity & Inclusion Emotional Intelligence Problem Solving Risk Management Stress Management Client-focused Decision Making Learning Agility Mobilization Partner Development Resiliency Strategy Execution Managerial Courage Benefits Health and wellness program, including many options Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Virtual sleep clinic In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team? Come live your ambitions with us Why work at National Bank? For an environment that supports your career path There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders. For an inclusive and diverse environment We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates What can you bring to our team? Sign up to get information on what’s new for your career and our events. Complete your profile for a personalized experience and search made easy with job alerts relevant to you. #J-18808-Ljbffr