Portfolio Management Application Support Specialist
3 weeks ago
Overview Portfolio Management Application Support Specialist (PMASS) role at RBC. Responsibilities Portfolio Management Application Support – Assist the front office users on portfolio management applications and respond to client queries. Product Enhancements – Report trends to Product owners/Journey leads for enhancements/fixes/backlog for roadmap. Coaching – Provide ongoing coaching to users directly or refer them to job aids and other resources. Testing – Conduct Quality Assurance (QA), User Acceptance Testing (UAT) and Post Implementation Verification (PIV) of updated or newly created portfolio management applications developed internally or acquired from external vendors. Participate in various working groups & cross-departmental projects. Collaborate with Training & Development, BASS, WM Technology Production Support, Operations to contribute to developing and updating training programs and supporting material. Qualifications Account Openings Agile Methodology Business Business Data Analysis Business Process Modeling Communication Group Problem Solving Interpersonal Relationship Management Verbal Communications Working Independently Written Communication Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs. Pay Range: The expected pay range for this position is 0-0. The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable. You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals. Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. #J-18808-Ljbffr
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Toronto, Canada RBC Full timeJob Description The Portfolio Management Application Support Specialist (PMASS) will support front office users across Canada by providing portfolio management application support for Client Reporting (FlexPak), Portfolio Data (ClientLink), Custody Statement, and Client Account Maintenance software (COB Account Opening, Approval Workflows, eSIGN, ServiceLink...
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Toronto, Canada RBC Full timeJob Description The Portfolio Management Application Support Specialist (PMASS) will support front office users across Canada by providing portfolio management application support for Client Reporting (FlexPak), Portfolio Data (ClientLink), Custody Statement, and Client Account Maintenance software (COB Account Opening, Approval Workflows, eSIGN, ServiceLink...
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Toronto, Canada RBC Full timeJob Description The Portfolio Management Application Support Specialist (PMASS) will support front office users across Canada by providing portfolio management application support for Client Reporting (FlexPak), Portfolio Data (ClientLink), Custody Statement, and Client Account Maintenance software (COB Account Opening, Approval Workflows, eSIGN, ServiceLink...
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TORONTO, Canada Royal Bank of Canada Full timeJob Description What is the Opportunity? The Portfolio Management Application Support Specialist (PMASS) will support front office users across Canada by providing portfolio management application support for Client Reporting (FlexPak), Portfolio Data (ClientLink), Custody Statement, and Client Account Maintenance software (COB Account Opening, Approval...
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Toronto, Canada RBC Full timeOverviewPortfolio Management Application Support Specialist (PMASS) role at RBC.ResponsibilitiesPortfolio Management Application Support – Assist the front office users on portfolio management applications and respond to client queries.Product Enhancements – Report trends to Product owners/Journey leads for enhancements/fixes/backlog for roadmap.Coaching...
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Toronto, Canada RBC Full timeOverviewPortfolio Management Application Support Specialist (PMASS) role at RBC.ResponsibilitiesPortfolio Management Application Support – Assist the front office users on portfolio management applications and respond to client queries.Product Enhancements – Report trends to Product owners/Journey leads for enhancements/fixes/backlog for roadmap.Coaching...
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Portfolio Management Application Support Specialist
19 hours ago
Toronto, Ontario, Canada RBC Full timeJob DescriptionWhat will you do?Portfolio Management Application Support – Assist the front office users on portfolio management applications and respond to client queries.Product Enhancements – Report trends to Product owners/Journey leads for enhancements/fixes/backlog for roadmap.Coaching – Provide ongoing coaching to users directly or refer them to...
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TORONTO, Canada Royal Bank of Canada Full timeJob Description What will you do? - Portfolio Management Application Support – Assist the front office users on portfolio management applications and respond to client queries. - Product Enhancements – Report trends to Product owners/Journey leads for enhancements/fixes/backlog for roadmap. - Coaching – Provide ongoing coaching to users directly or...
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Toronto, Canada Glidepath Portfolio Services Full time**Title: Associate - Portfolio Management and Trading** **Company: Glidepath Portfolio Services Inc.** **About Us**: We are a growing Canadian portfolio management firm dedicated to delivering high quality, cost-efficient professional investment management service to clients through partnerships with financial planning professionals. **Role...
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Portfolio Platform Support Specialist
3 weeks ago
Toronto, Canada RBC Full timeA leading Canadian bank in Toronto is seeking a Client Account Platform Support Specialist to assist users with portfolio management applications and respond to client queries. The role includes providing coaching, conducting quality assurance, and participating in cross-departmental projects. Ideal candidates should have strong communication skills and...
