Hiring a Food Service Supervisor

2 days ago

victoria, capital regional district, Canada Uni Modern Japanese Restaurant Full-time

Hiring a Food Service Supervisor (FOH Supervisor) at Uni Modern Japanese Restaurant in Victoria, BC

Work Condition: 40 hours per week (Full-time, Permanent)

Vacation: 4% of gross salary

Work Location: 1245 Wharf Street, Victoria, BC V8W 1T9

Job Duties

  • Oversee and supervise daily front-of-house restaurant operations and ensure smooth and efficient service
  • Supervise, schedule, assign, train, and support restaurant staff, including servers, hosts, runners, and bussers
  • Ensure that food and service meet established quality control standards and that sanitation and safety procedures are followed in service areas
  • Monitor service speed, table setup, cleanliness, and overall dining room presentation to ensure professional and efficient guest service
  • Manage reservations, seating arrangements, walk-ins, and waitlists as required
  • Address and resolve customer complaints, concerns, special requests, and service issues in a professional manner
  • Communicate and coordinate with the kitchen team to ensure food is served accurately and efficiently
  • Perform other related duties as assigned

Requirements

  • Minimum 2 years of experience in food preparation or customer service OR completion of a college program related to food service administration, hotel management, or restaurant management
  • Completion of Secondary School
  • English is required
  • Must have knowledge of the establishment's culinary genres

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