Professional Services Manager
1 week ago
Job Summary The Professional Services Manager, North America is responsible for overseeing service delivery, ensuring exceptional client satisfaction, and driving operational excellence across the region. This role combines strategic leadership, team oversight, and cross-departmental collaboration to ensure services are delivered effectively and in alignment with organizational goals. Key Responsibilities Lead, coach, and manage the professional services team to meet business targets and financial objectives. Create and execute strategies that enhance service quality and strengthen the client experience. Partner with the sales team to review, refine, and finalize Statements of Work. Oversee ongoing project execution, resource planning, and risk mitigation. Track key performance metrics and introduce initiatives to improve operational outcomes. Maintain strong client relationships, proactively resolving issues and ensuring long‑term satisfaction. Deliver regular reports on operational performance, team productivity, and service delivery KPIs. Recruit, onboard, and develop team members to foster a high‑performing, growth‑oriented team. Qualifications Bachelor’s degree in Business Administration, Management, or a related discipline. At least 10 years of experience in professional services or a comparable field, including a minimum of 5 years in a leadership capacity. Proven experience managing and deploying Legal Enterprise solutions. Excellent communication and interpersonal skills. Strong organizational and strategic planning capabilities. Demonstrated success in managing client relationships and resolving complex issues. Preferred skills Project management Background in legal‑tech vendors, professional services consulting, or law‑firm IT. Knowledge of APIs, SQL, data migration principles, or technical architecture fundamentals. Experience working with tools like iManage, NetDocuments, Elite 3E, Aderant, Clio. Experience scaling a services organization in a high‑growth environment. Client relationship management Strategic planning and execution Leadership and team development Strong communication skills Organizational and prioritization skills Financial awareness and budget oversightCommitment to operational excellence Personal attributes Clear Communicator: Able to share information effectively and professionally Collaborative: Works well within a team environment. Problem Solver: Quickly identifies challenges and develops effective solutions. Adaptable: Comfortable navigating evolving situations and changing priorities. Detail‑Oriented: Produces accurate, high‑quality work. Efficient: Manages time well and consistently meets deadlines. Creative Thinker: Brings new ideas and alternative approaches to problem‑solving. Strong Work Ethic: Shows dedication, accountability, and reliability. Personable: Builds positive relationships with colleagues and clients. #J-18808-Ljbffr
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North America Professional Services Leader
1 week ago
San Juan de Terranova, Canada Novum Global Full timeA leading professional services firm is seeking a Professional Services Manager for North America to oversee service delivery and ensure client satisfaction. This role involves strategic leadership and team management, focused on operational excellence. Candidates should have a bachelor's degree and at least 10 years of relevant experience, including 5 years...
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social services manager
7 days ago
San Juan de Terranova, Canada Hospitality Newfoundland and Labrador Full timeJoin to apply for the social services manager role at Hospitality Newfoundland and Labrador Seniority level Mid-Senior level Employment type Part-time Job function Other Industries Non-profit Organization Management Responsibilities Direct the delivery of social and community service programs Evaluate the delivery of social and community service programs...
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social services manager
6 days ago
San Juan de Terranova, Canada Hospitality Newfoundland and Labrador Full timeJoin to apply for the social services manager role at Hospitality Newfoundland and Labrador Seniority level Mid-Senior level Employment type Part-time Job function Other Industries Non-profit Organization Management Responsibilities Direct the delivery of social and community service programs Evaluate the delivery of social and community service programs...
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social services manager
18 hours ago
San Juan de Terranova, Canada Hospitality Newfoundland and Labrador Full timeFull Job Description Durée de l'emploi: Temporaire Langue de travail: Anglais Heures de travail: 37.5 hours per week Education: Bachelor's degree Experience: 5 years or more Work Setting Community and social services Associations and non-profit organizations Correctional facility Group home Tasks Direct the delivery of social and community service programs...
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social services manager
10 hours ago
San Juan de Terranova, Canada Hospitality Newfoundland and Labrador Full timeFull Job Description Durée de l'emploi: Temporaire Langue de travail: Anglais Heures de travail: 37.5 hours per week Education: Bachelor's degree Experience: 5 years or more Work Setting Community and social services Associations and non-profit organizations Correctional facility Group home Tasks Direct the delivery of social and community service programs...
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social services manager
1 week ago
San Juan de Terranova, Canada Stella's Circle Full timeSocial Services Manager Posted on November 27, 2025 Employer: Stella's Circle Location: St. John's, NL A1C 2E6 Work location: On site Salary: $84,712.47 to $91,639.19 per year (to be negotiated) – 37.5 hours per week Terms of employment: Full time, Term or contract Start date: As soon as possible Responsibilities Direct the delivery of social and community...
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social services manager
7 days ago
San Juan de Terranova, Canada Stella's Circle Full timeSocial Services Manager Posted on November 27, 2025 Employer: Stella's Circle Location: St. John's, NL A1C 2E6 Work location: On site Salary: $84,712.47 to $91,639.19 per year (to be negotiated) – 37.5 hours per week Terms of employment: Full time, Term or contract Start date: As soon as possible Responsibilities Direct the delivery of social and community...
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Winter Operations Manager
4 weeks ago
San Juan De Terranova, Canada Integrated Deicing Services, LLC Full timeJob Description The members of the Inland Group of Companies are professional and experienced aviation services providers, offering deicing, environmental management, and ground handling solutions at over 50 airports in three countries. At Inland, our focus is the safe, efficient, and professional delivery of services to our customers. What We Offer...
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Manager - Laboratory Services
1 week ago
San Juan de Terranova, Canada City of St. John's Full timeOverview St. John's is a progressive city with a strong connection to the past and a positive outlook on the future. As one of the oldest cities in North America we have a unique history, but we are also a growing city with the needs and opportunities of a modern urban population. The City of St. John’s is committed to recruiting world‑class talent and...
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Manager - Laboratory Services
1 week ago
San Juan de Terranova, Canada City of St. John's Full timeOverview St. John's is a progressive city with a strong connection to the past and a positive outlook on the future. As one of the oldest cities in North America we have a unique history, but we are also a growing city with the needs and opportunities of a modern urban population. The City of St. John’s is committed to recruiting world‑class talent and...
