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Strategic Customer Success Manager, SaaS Growth

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Toronto, Canada AlayaCare Full time

A growing SaaS company is seeking a Customer Success Manager to enhance client experience, manage relationships with enterprise clients, and drive account growth. The role requires over five years in customer-facing positions and three years of SaaS experience. Responsibilities include setting client expectations, managing a healthy portfolio, and addressing customer needs urgently. This position supports a hybrid work model with a commitment to diversity and a high-trust culture that values flexibility and well-being.#J-18808-Ljbffr