Customer Success Associate
1 week ago
GameStrat is one of the fastest-growing tech startups and the market leader in instant video replay software for sports and tactical training. Founded by former University of Ottawa football players, it began as a tool to give their team a competitive edge and quickly evolved into the go-to solution for football, hockey, lacrosse, and defense and law enforcement environments. Now trusted by over 1,000 teams and organizations across North America, GameStrat is known for its speed, reliability, and ease of use, helping coaches and tactical units make smarter decisions in real-time. Job Description We’re looking for somebody who is passionate about sports and wants to join one of the fastest growing startups in Ottawa. GameStrat has emerged as a blue-chip company in the sports coaching software industry, combining innovative and easy to use technology to help coaches win more games. We’re looking for a Customer Success Associate who loves solving problems and who doesn’t shy away from stressful and high pressure situations. As part of the GameStrat Customer Success & Support Team, our goal is to always be available and solve problems for our customers when they need it most (during their seasons and on game days). Your main responsibilities would be handling customer onboarding, managing renewals in the off season, and most importantly being available for in season and game day support. Specifically on game days, you would have to answer and make phone calls on Thursday nights, Friday nights and Saturdays during the football season, and also replying to emails and chats from our users, ultimately making sure that each team is prepared to run GameStrat smoothly on game days. You will become an expert in operating and supporting GameStrat products. In your cover letter, tell us why you want to work in a startup environment at GameStrat and also a memorable football moment in your lifetime. Also answer in your cover letter if you are comfortable with working irregular hours as well as being available to take and make phone calls on Thursday, Friday and Saturday nights during the fall football season (mid August - Mid December) between 4pm - 12am ET. *Eligibility to travel within Canada and to the U.S. is a job requirement.* Preferred Qualities Comfort in a fast-paced, entrepreneurial, start-up environment A genuine interest in helping coaches use and leverage technology in sports Detail oriented, positive minded, strategic thinker and strong work ethic Calm under pressure and stressful situations Comfortable and confident with speaking on the phone Eager to learn and grow with a "do not take no for an answer" mentality #J-18808-Ljbffr
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Customer Success Associate
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Ottawa, Canada Caddie AI Full timeCaddie is hiring on behalf of a fast-growing sports technology startup based in Ottawa, Canada. We're looking for a Customer Success Associate who is passionate about sports and thrives in high-pressure environments. Our client is a rapidly scaling startup in the sports coaching software space, known for building intuitive, high-impact tools that help...
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Customer Success Associate
2 days ago
ottawa, Canada Caddie AI Full timeCaddie is hiring on behalf of a fast-growing sports technology startup based in Ottawa, Canada.We’re looking for a Customer Success Associate who is passionate about sports and thrives in high-pressure environments. Our client is a rapidly scaling startup in the sports coaching software space, known for building intuitive, high-impact tools that help...
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Ottawa, Canada Assent Compliance Full timeCompany Description Assent is the supply chain sustainability management solution for the world's most responsible, sustainability-focused complex manufacturers. The #1 business risk for complex manufacturers is hidden. Most supply chains were never built with sustainability in mind, and most manufacturers do not have deep visibility into their supply chain...
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Customer Success Associate
1 day ago
Ottawa, Ontario, Canada Caddie AI Full timeCaddie is hiring on behalf of a fast-growing sports technology startup based in Ottawa, Canada.We're looking for aCustomer Success Associatewho is passionate about sports and thrives in high-pressure environments. Our client is a rapidly scaling startup in the sports coaching software space, known for building intuitive, high-impact tools that help coaches...
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Customer Success Associate
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Customer Success Associate
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Ottawa, Canada Gamestrat Full timeGameStrat is one of the fastest-growing tech startups and the market leader in instant video replay software for sports and tactical training. Founded by former University of Ottawa football players, it began as a tool to give their team a competitive edge and quickly evolved into the go-to solution for football, hockey, lacrosse, and defense and law...
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Customer Success Associate
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Ottawa, Canada Gamestrat Full timeGameStrat is one of the fastest-growing tech startups and the market leader in instant video replay software for sports and tactical training. Founded by former University of Ottawa football players, it began as a tool to give their team a competitive edge and quickly evolved into the go-to solution for football, hockey, lacrosse, and defense and law...
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Customer Success Associate
2 weeks ago
Ottawa, Ontario, Canada GameStrat Full timeCompany DescriptionGameStrat is one of the fastest-growing tech startups and the market leader in instant video replay software for sports and tactical training. Founded by former University of Ottawa football players, it began as a tool to give their team a competitive edge and quickly evolved into the go-to solution for football, hockey, lacrosse, and...
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Customer Success Associate
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Customer Success Manager
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Ottawa, Canada Barracuda Full timeJob ID 26-445(2)Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service...
