Program Manager at Securitas Technology Canada
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With over 10 years of experience in Program Management and Strategic Account Management, you will oversee service performance, help negotiate contracts, and identify growth opportunities. Collaborate with cross-functional teams to ensure customer satisfaction, resolve issues, and drive accountability while monitoring account performance and customer commitments.
Key Responsibilities:
• Manage service delivery for National and Key Account clients
• Lead cross-functional program governance and strategy
• Drive customer outcomes by coordinating resolutions and issue escalations
• Conduct program-level customer meetings with stakeholders
• Develop and implement best practices and support procedures
Requirements:
• 10+ years of Program Management experience
• Proven ability in managing National and Global Accounts
• Strong communication and relationship-building skills
• Experience facilitating governance reviews and strategic initiatives
• Highly organized and ability to manage multiple priorities
Become a pivotal part of driving customer satisfaction and operational excellence at Securitas Technology Canada.
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