Technical Service Associate

Technical Service Associate page is loaded **Technical Service Associate**locationsMarkham, ON, CAN time typeFull time posted onPosted Today job requisition idR25\_ Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Brown & Brown** is Seeking a **Technical Service Associate** to join our growing team in **Markham, Ontario** .Achieve client satisfaction by providing technical support to the account management team and other members of the department to drive the delivery of exceptional customer service.**How You Will Contribute*** Responsible for the day-to-day administrative tasks dedicated to a book of business, including but not limited to reviewing policies, billing notices, processing policies/endorsements, invoicing, issuance of certificates of insurance, and auto ID cards.* Build courteous and successful relationships with team, vendors and carriers to improve client retention.* Assist in the renewal process for all assigned clients as directed; including ordering updated loss information, obtaining updated information, documenting renewal applications, and preparing marketing materials and binders.* Record renewal, sales, and insurance operations compliance documents into the agency management database, as directed.* Follow brokerage guidelines, policies and procedures.* Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.* Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing.* All other duties as assigned.**Skills & Experience to Be Successful*** 1+ years’ experience in the insurance industry, or a related field.* Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point. Able to create, edit, and merge letters, spreadsheets, labels, etc.* Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, etc.)* College Degree in a business-related field. (preferred)* Willingness to obtain RIBO license (preferred)#LI-HO1**The Power to Be Yourself**We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.#J-18808-Ljbffr