Principal Product Manager

Join to apply for the Principal Product Manager role at OpenText OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. OpenText Observability and Service Management (OSM) delivers intelligent, automated solutions that empower enterprise to manage their IT and Enterprise services with unparalleled cost of operation and time to value. With our leading technology, organizations achieve operational excellence, reduce downtime, and accelerate their transformation to a service‑led model. Your Impact A Product Management role at OpenText is not just a job; it's a chance to make a profound impact. You'll be at the forefront of creating transformative Enterprise Service Management Solutions that have the power to change lives. Your work will directly contribute to building solutions that support sustainable IT and enterprise services, and make our customers more responsive and effective, and better serve their internal and external customers. You will define product investment strategies for growth, and customer retention, systemically deliver product line capabilities leveraging cloud delivery processes, incorporate cloud technologies, and efficiently manage field communication, market feedback, and validation. You will be an evangelist for our products, understanding customer motivations and fostering customer‑centric product development solutions that will shape the future and impact lives on a global scale. As a Principal Product Manager, You Will Bring extensive industry and organizational knowledge, applying advanced expertise in the Asset and Service Management, Discovery and Configuration Management area. Own product vision and strategy across the life cycle, utilizing project management tools for effective execution. Take a proactive role and independently manage multiple products, demonstrating effective organizational and multitasking skills. Integrate and drive cross‑functional teams, ensuring exceptional results through collaboration and navigation. Develop effective solutions for broad projects, evaluating variable factors in depth and adapting complex techniques. Make critical decisions as a project team leader, foster valuable networks with external contacts, and provide guidance on complex matters within your expertise. Possess 8‑12 years of previous professional experience. What You Need To Succeed Market Analysis: Proficiency in market research and competitive analysis to identify trends, opportunities, and threats in the Service Management (ITSM/ESM) Asset Management (ITAM/SAM), Discovery and CMDB industry. Product Development: Demonstrated expertise in product development methodologies, including Agile and SAFe, with the ability to drive the entire product lifecycle. Data Analysis: Strong analytical skills to interpret data and metrics, enabling data‑driven decision‑making and product optimization. Technical Knowledge: A solid understanding of software development, IT asset management, and information technologies to effectively communicate with development teams and make informed technical decisions. Project Management: Competency in project management tools and techniques to plan, execute, and monitor product development projects, ensuring on‑time and on‑budget delivery. UX/UI Design: Familiarity with user experience (UX) and user interface (UI) design principles to create products that provide exceptional user experiences and meet design standards. One Last Thing OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Referrals increase your chances of interviewing at OpenText by 2x Get notified about new Principal Product Manager jobs in Richmond Hill, Ontario, Canada . #J-18808-Ljbffr