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Manager, Product Office Engagement Lead

2 hours ago

Toronto, Canada TD Securities Full time

Position Overview The Product Office Engagement Lead plays a critical role in strengthening trust with our business partners and building internal talent within Protect Product. This position is responsible for driving high-quality, consistent, and timely communication about our accomplishments, roadmaps, and recognition, while also leading key training initiatives that enable our teams to deliver exceptional solutions. Key Responsibilities Building Customer Trust Improve the quality and cadence of communications to Line of Business (LOB) partners, showcasing Protect Product’s achievements, roadmaps, and awards. Enhance the Product & Service Catalogue tooling to provide a modern, engaging experience, including accomplishments, demo videos, and roadmap visibility. Foster transparency and confidence in the value Protect delivers, reinforcing trust and justifying investment. Building Protect Talent Lead the Scaled Agile certification program to ensure Product Owners and related roles are equipped with agile best practices. Develop and deliver Fraud Detection training, particularly for onboarding new Product Owners and Developers, enabling them to design solutions with end-user needs in mind. Drive alignment between teams, improve requirement quality, and ultimately deliver better solutions. Training & Development Design and implement the Scaled Agile certification program for Product Owners. Build and deliver Fraud Detection training modules for onboarding and ongoing development. Track training effectiveness and continuously improve based on feedback and outcomes. Collaboration & Leadership Partner with leadership, product teams, and LOB stakeholders to ensure consistent messaging and training priorities. Manage relationships with external vendors or internal SMEs for content creation and delivery. Details Location: Toronto, Ontario, Canada Hours: 37.5 Line Of Business: Enterprise Enabling Functions Pay Details: 96,900 - 136,800 CAD #J-18808-Ljbffr