Senior People Business Partner

Senior People Business Partner at Forward Financing Join to apply for the Senior People Business Partner role at Forward Financing. We are a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. Our mission is to unlock the capital that fuels small businesses across America. We are recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®. In This Role You Will Collaborate with senior leadership to develop and implement People strategies that support business goals and promote a high-performance culture within sales, marketing, and customer success functions. Oversee development and retention strategies for the GTM and Underwriting departments, ensuring the attraction and retention of top-tier talent in sales, marketing, and customer-facing roles. Lead performance evaluation processes, including goal setting, feedback, and development planning, to enhance employee performance and career growth across teams. Partner with leadership to design and implement organizational structures and processes that enhance efficiency and support scalability. Collaborate with stakeholders on workforce planning, talent acquisition, and succession planning to ensure the right people are in place to achieve business objectives. Guide teams through organizational changes, ensuring effective communication and minimizing disruption to business operations. Serve as a trusted advisor to employees and management, addressing employee relations issues, conducting thorough investigations, and resolving conflicts to maintain a positive and motivating work environment. Identify training and development needs and work with the Sr. Manager of Talent Enablement to create and implement programs that support employee growth. Required Skills and Experience Bachelor's Degree in HR or other business-related field 5+ years of experience as an HRBP, with at least 3 years directly supporting GTM Experience supporting high-volume workforces with monthly performance-based incentives within sales, underwriting, or customer support/collection environments. Experience working with a global workforce of 400-500 employees Exceptional communication and problem-solving skills. Excellent interpersonal and relationship management strengths when working with different levels of management. Strong understanding of US and Canadian labor laws and regulations pertaining to hourly employees, including wage and hour compliance, overtime, and scheduling; experience working with outside counsel (Dominican Republic labor laws is a plus). Experience with Lattice, Rippling & ChangeEngine is a plus. Compensation Annual Targeted Salary: $130,000 – $155,000 CAD Annual Target Bonus: 12% At Forward Financing, we are committed to fair and transparent compensation. We take a market-based approach to pay and regularly review benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance-driven culture. Total Rewards Medical, dental, vision, commuter benefits Flexible time‑off policy, paid parental leave 401(k) match for US employees Wellness reimbursement Volunteering days, annual professional development budget, charitable donation match Core Values Drive the Mission – We believe in financial opportunity for underserved small businesses. Keep it Real – We value direct communication, candid feedback, and authenticity. Act with Kindness – We create an environment where caring is cool and helping is the norm. Shoot for Extraordinary – We are inspired by innovative thinking and continuous improvement. About Us Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. Forward offers revenue‑based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward often can deliver funds same day. Since 2012, Forward has expanded access to capital by providing over $4.1 billion in funding to more than 80,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on Trustpilot. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering its team and the customers they serve. Seniority level Mid‑Senior level Employment type Full‑time Job function Business Development and Sales Equal Opportunity Employment Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive. #J-18808-Ljbffr