Team Lead, Customer Success — Remote

A leading video messaging company in Canada is seeking a Team Lead, Customer Success. In this player-coach role, you will manage a team of Customer Success Managers and oversee a set of at-risk accounts. The ideal candidate has over 5 years of experience in customer success, strong coaching skills, and a passion for helping customers succeed. This remote...

Overview Vidyard is the leading provider of AI-powered video messaging, video hosting, sales prospecting, and buyer engagement solutions for modern revenue teams. Trusted by over 100,000 companies, Vidyard enables go-to-market teams to connect with buyers in more personal, accountable ways at scale. From prospecting to post-sale, Vidyard helps businesses...

A global employment solutions company is seeking a Team Leader to manage and guide a small engineering product team. Responsibilities include overseeing daily operations, engaging in hiring and onboarding, and providing coaching to team members. The ideal candidate should have experience managing teams, a solid background in backend development...

A leading AI-powered marketing solutions provider in Canada seeks an experienced Strategic Customer Success Manager to ensure client success and satisfaction. This hybrid role combines remote work with in-office presence once established. Ideal candidates will have 5+ years in customer success within SaaS, excellent communication skills, and a strong empathy...

Team Lead, Customer Success Join to apply for the Team Lead, Customer Success role at Weever. Key Responsibilities Coach, train and guide Customer Success Representatives (CSRs) on customer communication, platform usage, and best practices to ensure consistent delivery across the team, and to ensure CSRS meet or exceed their performance goals. Oversee...

Vidyard is the leading provider of AI-powered video messaging, video hosting, sales prospecting, and buyer engagement solutions for modern revenue teams. Trusted by over 100,000 companies, Vidyard empowers go-to-market teams to connect with buyers in more personal, impactful ways at scale. From prospecting to post-sale, Vidyard helps businesses accelerate...

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world....

Get AI-powered advice on this job and more exclusive features. About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team...

A leading security software company is seeking a Manager for Customer Success (Enterprise) in Canada. This remote role focuses on driving customer adoption, retention, and growth while leading a high-performing team. Candidates should have over 5 years of experience in the SaaS industry and a strong focus on enterprise clients. Expect a competitive salary...

A dynamic technology company is seeking a Customer Success Director for a fully remote position in Canada. The role involves leading the Sales Closer Team, driving customer success strategies, and collaborating with various teams to enhance user adoption and retention. Ideal candidates will have 5-7 years of SaaS or marketing experience, strong leadership...