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Join to apply for the Fragrance Team Lead role at Rennaï 3 weeks ago Be among the first 25 applicants Join to apply for the Fragrance Team Lead role at Rennaï Get AI-powered advice on this job and more exclusive features. RETAILDiscover Rennaï, the beauty and modern self-care destination of the future. FRAGRANCE TEAM LEADRETAILDiscover Rennaï, the beauty and modern self-care destination of the future.At Rennaï, we are dedicated to helping individuals achieve well-being through 360° self-care in a highly accessible setting. Inspired by the French word Renaissance, meaning rebirth and renewal, we are committed to empower individuals on their journey towards self-care, self-love, and self-discovery.Our range of carefully curated beauty products from around the world is complemented by personalized self-care services, including consultations with beauty, nutrition, and wellness experts. We offer a variety of services to nourish the mind, body, and soul, providing everything you need to feel your best, both inside and out.Position OverviewWe are seeking a highly motivated and experienced Fragrance Team Lead entrusted with leading a team of talented Fragrance advisors and specialists to ensure the highest level of customer service and sales performance in the Fragrance department.The successful candidate will have a solid business acumen, a passion for fragrance, and play a critical role in promoting luxury fragrance products, creating a personalized customer experience anchored in self-care, and ensuring overall team success.Reporting to the Experience Manager, the Fragrance Team Lead will manage a team of dedicated employees.This position includes a comprehensive benefits package.ResponsibilitiesLead and manage a team of fragrance specialists, providing guidance, coaching, and ongoing training to maximize their performance and achieve department goals. Foster a positive and engaging work environment that promotes trust, accountability, teamwork, motivation, and exceptional customer service. Analyze sales metrics, including individual and team performance, and create effective sales strategies to increase product sales, collaborating with the store management team to achieve sales goals. Stay updated on the latest fragrance trends, products, and industry developments to provide expert advice and recommendations to customers and team members. Demonstrate and communicate a comprehensive knowledge of fragrance products, ingredients, and their benefits to assist customers in making informed purchasing decisions. Build and maintain outstanding customer relationships by embracing self-awareness and empathy, ensuring a personalized and memorable experience for each customer. Coordinate with vendors and participate in promotional events, product launches, and other marketing initiatives to drive brand awareness and increase sales. Manage inventory levels and ensure accurate stock replenishment, minimizing out-of-stock situations and optimizing product availability. Implement visual merchandising guidelines to create an appealing and organized fragrance department that showcases our luxury products effectively. Skills And Experience You Will NeedProven experience of 5 years in a fragrance sales or management role, preferably in a luxury beauty environment. In-depth knowledge of fragrance products, ingredients, and their benefits, along with a passion for the beauty industry. Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team to achieve exceptional results. Outstanding sales and customer service orientation, with a track record of meeting or exceeding department goals. Exceptional interpersonal and communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and vendors. Solid business acumen and the ability to analyze sales data, identify trends, and implement strategies to advance sales growth. Detail-oriented with excellent organizational and time management skills to prioritize tasks and meet deadlines. Professional appearance and demeanor. Flexibility to work evenings, weekends, and holidays as required. Proficiency in using retail technology, point-of-sale systems, and Microsoft Office Suite. BONUS POINTS IF YOUHave in-depth knowledge of the luxury beauty market, including emerging trends and customer preferences. Are a self-care and wellness ambassador. Join our dynamic team and be part of a luxurious beauty experience that empowers individuals to embrace their uniqueness. Together, let’s create an inspiring space where beauty and confidence flourish, making a lasting impact on our customers’ lives. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Retail Referrals increase your chances of interviewing at Rennaï by 2x Sign in to set job alerts for “Team Lead” roles. Greater Montreal Metropolitan Area 1 month ago Montreal, Quebec, Canada CA$70,000.00-CA$80,000.00 2 months ago Greater Montreal Metropolitan Area 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
