Delivery Driver

7 hours ago
calgary, ab, Canada Fire & Flower Inc Full-time

Job Overview

The Delivery Driver is responsible for the safe, accurate, and timely delivery of orders from our retail locations to customers, ensuring compliance with company standards and a professional experience at the door. This role serves as a key brand ambassador in the final stage of the customer journey. When not on delivery, the role may support in-store operations during downtime or for break coverage including basic guest service, inventory, and store upkeep.

What Makes Someone Successful in This Role?

  • You understand this is a structured shift role , not on-demand delivery work
  • You take initiative and don't need constant direction to stay on track
  • You're dependable, punctual, and consistent in your performance
  • You're comfortable switching between delivery and in-store support when needed
  • You communicate clearly and work well as part of a team
  • You represent the brand professionally in every interaction, whether in-store or on the road

Competencies and Requirements

  • Personal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance is required during onboarding
  • Valid Driver's License -Full 'G' (ON) or Class 5 (BC, AB, SK, MB)
  • Clean Driver's Abstract and Clear Criminal Background Check
  • A Smart Phone with a data plan and a car charger
  • Tech-Friendly (We got some cool apps we need you to learn)
  • Fluent in English
  • Weekend availability
  • Available Monday-Sunday between 11am-9pm

Essential Duties and Responsibilities

  • Loading, transporting, and delivering items to customers in a safe, timely manner.
  • Completing deliveries as instructed through training to ensure all customers are satisfied.
  • Providing excellent customer service, answering questions, and communicating complaints from clients to dispatch accurately.
  • Adhering to assigned routes and following time schedules.
  • Abiding by all transportation laws and maintaining a safe, clean, driving record.
  • Maintaining compliance as it relates to the delivery process outlined in training.
  • Proper use of applications related to the delivery process.
  • Professional appearance and conduct.
  • Able to effectively communicate with diverse customers and create meaningful connections.
  • Able to strike up a conversation with anyone and be a brand ambassador.

Why you'll Love Working Here

  • Earn and retain 100% of tips during delivery shifts as part of delivering exceptional guest experiences
  • Opportunity to work with a best-in-class team
  • Internal advancement opportunities
  • Wellness program including access to mental health resources
  • Access to internal learning & development programs
  • Team member discount and access to other perks like Perkopolis, Goodlife and many more

Education, Training and Experience

  • Provincial Cannabis Certification
  • 3-year Drivers Abstract
  • Criminal Record Check
  • 6 Month minimum delivery or logistics experience

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