IT Service Desk Leader: Drive Service Excellence

1 week ago


Canada Fujitsu Full time

A leading technology company in Canada is seeking a skilled IT Service Desk Team Leader to oversee the Managed Services Team. This role involves leading operations, ensuring service level commitments are met, and driving continuous improvement. The ideal candidate has experience in a high-volume Service Desk environment, alongside a strong focus on customer satisfaction, effective communication skills, and proficiency in tools like ServiceNow and AWS. This position offers a full-time employment opportunity with a mid-senior level of responsibility.#J-18808-Ljbffr



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