Account Manager
3 weeks ago
E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble, and growing EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, and we are consistently recognized as one of Canada's Best Managed companies. We take pride in living our core values and carrying our mission statement of “Providing the Best People, Best Solutions, and the Best Service in the Electrical Industry.”
Why Join the EBH Team?
The Perks.
Full benefits package
Competitive compensation plan
Profit-sharing
Employee share ownership program (ESOP)
RRSP matching after 1 year of employment
Birthday day off
The People & Culture. You will be a part of a collaborative team with people you can be proud to work with.
Continuous Development. You will have access to our EBH University for personal & professional development. Training & Development has been an essential part of our culture. Increasing our knowledge not only builds confidence but also empowers growth through learning.
About the Role:
Reporting to the Branch Manager, the Account Manager is responsible for creating and maintaining positive customer relations by identifying opportunities, supporting customer needs, providing up-to-date product information, and identifying solutions to any issues. They promote and recommend the best product mix for customers by maintaining current industry knowledge and striving to meet or exceed organizational sales targets.
Work Location: 1121 97 Ave, Dawson Creek, BC V1G 1N5
What are the Key Accountabilities?
Customer relations. Having an approachable demeanour and a positive “customer first” attitude will help with this role as you will develop new and expand existing accounts.
Solution orientated. There will be times when our customers will challenge you with a request where you will need to think outside of the box and be solution-driven.
Open communicator. Communication is key for this role both verbal and written communication skills to provide updates to our customers such as new product updates.
Time management. With the continued growth, you will be challenged in a fast-paced environment with competing priorities.
Continuous learner. Previous electrical experience is an asset, however; we will be providing regular product training to improve skills and knowledge.
Driving sales. Analyze and utilize data for in-depth evaluation of accounts to recognize revenue opportunities and drive sales.
You will be a presenter. There may be an opportunity where you will be required to lead presentations and meetings.
Going above and beyond. There will be times when you are needed outside of Branch office hours by telephone or email for networking and relationship-building activities. Some overnight travel may be required.
What You’ll Bring To This Role?
Post-secondary certificate or diploma in a relevant area or equivalent combination of education and experience
3+ years of experience in the electrical/lighting industry
5+ years of sales and customer service experience
Intermediate computer skills with proficiency in MS Office and the ability to use and learn new software
Our Core Values: Celebrating the Past, Empowering the Future
Teamwork & Collaboration | Integrity| Commitment | Reliability | Initiative | Continuous Improvement
Take Your Next Step With EBH
If you believe your skillset matches the above description and you are enthusiastic, innovative, passionate, and energetic, we would like to hear from you. Please visit our website to apply for this posting: or click “Apply” on this posting.
Our Commitment to Inclusion & Diversity
E.B Horsman & Son is a proud equal opportunities employer, and we are committed to creating a respectful, inclusive, and barrier-free workplace that allows all our people to reach their full potential. A diverse workforce is key to our success, and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose E.B. Horsman & Son as your employer of choice.
We thank all interested applicants. However, we are only able to work with those who live in Canada and have permanent working status. Please note that only those chosen for an interview will be contacted.
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