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Dynamics 365 Business Analyst

3 months ago


Canada Quarry Consulting Full time

Quarry Consulting is looking for "Dynamics 365 Business Analyst" having an extensive experience in design and functional configuration of Microsoft Dynamics 365 Customer Service and/or Field Service


Contract: 1 year

Location: Remote


Requirements:

  • Must have: 3-5 years experience in design and functional configuration of Microsoft Dynamics 365 Customer Service and/or Field Service
  • Must have: Power Platform Experience (Power BI, Power Automate, Power Apps) ranging from development concepts, governance, creation, monitoring, and maintenance
  • Must have: Strong user story development skills and experience working within an Agile framework
  • Must have: CRM implementation experience as well as data migration experience and experience with data mapping and creating entity relationship diagrams
  • Quality Assurance (testing) knowledge or background - preferred
  • A background in health services or professional services industries – preferred
  • Omnichannel for Customer Service experience – preferred
  • Microsoft Dynamics 365 Marketing experience – preferred
  • Microsoft Dynamics 365 platform integration (external platform) - preferred
  • Azure DevOps experience – preferred
  • Completion of MB-230 and PL-200 - preferred
  • Previous experience in consulting - preferred