Customer Experience Ambassador Milton

3 days ago

milton, halton region, Canada Loblaw Full-time $28,000

Create welcoming customer experiences at RCSS 820 Main St E in Milton through exceptional service, guidance, and safety awareness. Support customers and colleagues throughout each store visit.

Reporting to Asset Protection, this Customer Experience Ambassador serves as a friendly first point of contact. The position focuses on customer inquiries, entrance and exit flow, hazard awareness, urgent situations, and accurate reporting. Previous retail or customer-facing experience is preferred.

Key Responsibilities:

  • Welcome customers and colleagues with exceptional service
  • Assist inquiries and guide customer flow
  • Identify and address spills and wet floors
  • Respond calmly to urgent situations and escalate appropriately
  • Complete daily, weekly, and monthly reports

Requirements:

  • Previous retail or customer-facing experience preferred
  • Strong collaboration and relationship-building abilities
  • Exceptional customer service and rapport-building skills
  • Professional, friendly, approachable demeanour
  • Ability to stand or walk for extended periods

Bring customer service, composure, and safety awareness to Loblaw Companies Limited as a Customer Experience Ambassador in Milton.

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