Application Engineer I

20 hours ago


La Prairie, Canada Mindlance Full time

Working Hours Working Hours: Monday - Friday, flexible hours with starting time 7am-9am Travel Travel: Possible travel for training or customer visits. Candidates must be able to travel between US and Canada Essential Responsibilities Record customer complaints, analyze problems, obtain additional information from the customer, search the documentation / experience for possible solutions, propose a valid and applicable solution. Present to internal and external customers the documentation necessary for the operation and maintenance of the devices. Provide additional information as needed. Write diagnostic, assembly and disassembly procedures. Respond to technical questions raised by inside sales staff, contract administrators or from a client of the latter. Provide technical assistance during the drafting of submissions. Analyze, research, propose solutions to problems concerning the discontinued products of Client Grid Solutions. Test and industrialize the solution. Help materialize business opportunities. Check and approve the site reports of our technicians Carry out electrical and occasionally mechanical drawings. Required Qualifications Bachelor\'s degree in mechanical engineering / or technical industrial engineering Minimum of 2 years of relevant experience Knowledge of electrical networks Knowledge of drawing software AutoCAD knowledge of office software (MS Office Suite) Fluency in French and English Desired Characteristics Be able to read and design electrical and mechanical plans Experience in Project Management is an asset Have good skills in interacting and communicating with customers and staff Ease of presenting information to an audience. Analytical skills, leadership EEO “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” #J-18808-Ljbffr



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    20 hours ago


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    A global staff augmentation firm is seeking a candidate for a technical support role in La Prairie, Quebec. The successful candidate will manage customer complaints, interact with sales teams, write diagnostic procedures, and conduct research on solutions for discontinued products. A bachelor's degree in mechanical or industrial engineering and fluency in...