Sr Customer Solutions Manager, Enterprise, AWS Canada
1 week ago
Sr Customer Solutions Manager, Enterprise, AWS Canada As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will accelerate customers cloud and AI transformation journeys. In this highly visible role you will ensure that all AWS teams work together effectively to deliver outcomes for the customer. You will be a critical partner to our customers, leveraging your experience with large‑scale cloud and AI transformations and shepherding them through the stages of AWS adoption. You will guide the customer through the operational, educational and governance aspects of a successful AWS cloud journey. The successful candidate will design and execute strategic migrations to the AWS cloud, accelerate innovation and adoption of the latest AI technologies, and build modern, cloud‑native solutions that fulfill their highest ambitions. You will interface with customer and AWS leadership, driving collaboration between core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major customer workload migrations and innovation objectives. You will translate strategic initiatives in the account plan into executable actions, working backwards from customer key milestones and managing cadence by leading reporting and tracking functions. You are encouraged to think big, invent and take ownership on customer challenges. You will bring the best of AWS to our customers and proactively help solve the customer’s challenges through new ideas, tools and mechanisms. Key Responsibilities Provide input on pre‑ and post‑sales approaches to impact customer adoption and commitments, as well as closing opportunities. Deliver complex technical projects and migration and AI initiatives that have a significant, timely impact on customer outcomes (e.g., cost reductions, accelerated launches, improved efficiencies). Conduct deep discovery to design efficient adoption plans, identify acceleration gaps, and solve complex customer business problems. Implement and define effective people change management approaches to drive successful cloud journeys. Work cross‑functionally with AWS service teams to address critical customer requirements. Proactively mitigate adoption risks and track realization of customer business cases. Share best practices and thought leadership in public forums to advance the cloud ecosystem. Basic Qualifications 7+ years of leading large‑scale technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience. 5+ years of customer‑facing work engaging with customer executives, technologists or partners to solve business problems with advanced technologies. Bachelor’s degree in science, technology, engineering, math, business or equivalent. Experience leading technical and non‑technical transformation project teams with a proven ability to work across broad functional teams. Preferred Qualifications PMP certification, or SCRUM/Agile, SAFe certification. Experience implementing cloud services including migrations and modernization projects or similar. AWS is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We welcome candidates from diverse backgrounds. If you have a disability and need a workplace accommodation during the application and hiring process, please visit for more information. #J-18808-Ljbffr
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Calgary, Canada Amazon Web Services (AWS) Full timeAs a Senior Customer Solutions Manager with Amazon Web Services (AWS) Canada, you’ll play a highly visible, strategic role helping customers accelerate their cloud and AI transformation journeys. This role is designed for experienced leaders who can own complex initiatives, align multiple AWS teams, and deliver measurable business outcomes for enterprise...
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Calgary, Canada Amazon Web Services (AWS) Full timeAs a Senior Customer Solutions Manager with Amazon Web Services (AWS) Canada , you’ll play a highly visible, strategic role helping customers accelerate their cloud and AI transformation journeys . This role is designed for experienced leaders who can own complex initiatives, align multiple AWS teams, and deliver measurable business outcomes for enterprise...
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Calgary, Canada Amazon Web Services (AWS) Full timeOverview Description As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for accelerating customers cloud and AI transformation journeys. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. As an AWS Sr. Customer...
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Calgary, Canada Amazon Web Services Canada, Inc. Full timeAs an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for accelerating customers cloud and AI transformation journeys. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.You will be a critical partner to our customers,...
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Calgary, Alberta, Canada Amazon Web Services (AWS) Full timeDescriptionAs an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for accelerating customers cloud and AI transformation journeys. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.You will be a critical partner to our...
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Calgary, Canada Amazon Jobs Full timeAs an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for accelerating customers cloud and AI transformation journeys. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. You will be a critical partner to our...
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Calgary, Canada Amazon Full timeDescription As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for accelerating customers cloud and AI transformation journeys. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. You will be a critical partner to...
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Calgary, Canada Amazon Full timeSr Customer Solutions Manager, Customer Solutions, Canada As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for accelerating customers cloud and AI transformation journeys. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the...
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Calgary, Canada Amazon Full timeSr Customer Solutions Manager, Customer Solutions, Canada As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for accelerating customers cloud and AI transformation journeys. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for...
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Calgary, Canada Amazon Full timeSr Customer Solutions Manager, Customer Solutions, Canada As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for accelerating customers cloud and AI transformation journeys. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the...
