FedEx Customer Service Representative
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FedEx needs a Customer Service Representative with strong communication and analytical skills to assist customers directly. This seasonal contract lasts 12 weeks.
This interview position provides accurate information and customer assistance while supporting efficient operations. You will perform administrative duties, promote continued sales, and identify potential incremental revenue. Knowledge of FedEx Express and Ground products, Canadian Customs regulations, and negotiation can support success.
Key Responsibilities:
- Provide accurate information and direct customer assistance
- Perform administrative duties supporting efficient operations
- Promote continued sales during customer interactions
- Generate potential incremental revenue wherever possible
Requirements:
- High school diploma or equivalent; college diploma preferred
- Excellent interpersonal and verbal communication skills
- Good analytical, problem solving, and negotiation skills
- Ability to operate in a PC Windows environment
- Ability to lift 70 pounds and maneuver packages up to 150 pounds
Apply customer assistance, sales promotion, communication, and administrative skills as a seasonal FedEx Customer Service Representative.
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