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Senior Account Manager

14 minutes ago


Canada BOOM InterTribal Full time

Overview Join BOOM InterTribal as a Senior Account Manager The Senior Account Manager is a senior client services leader responsible for owning strategic relationships, guiding integrated thinking, and overseeing delivery excellence across a portfolio of clients. This role sits at the intersection of strategy, account leadership, and operational oversight, ensuring that our work is culturally grounded, strategically sound, and flawlessly executed. At BOOM InterTribal, the Sr Account Manager is more than a client lead - they are a trusted advisor, internal connector, and mentor to Project Managers. They ensure the “why” behind the work is clear, the “how” is aligned, and the “what” delivers meaningful impact for clients, communities, and audiences. Key Responsibilities Client Leadership & Strategy Serve as the senior day-to-day client lead, owning relationships at a director and executive level Lead strategic planning across brand, campaign, and integrated initiatives, in partnership with Strategy, Creative, and Media Translate client business challenges into clear, actionable briefs that inspire creative teams Ensure all work aligns with client objectives, cultural context, and BOOM InterTribal’s values Proactively identify opportunities for organic growth, upsell, and deeper partnership Team Leadership & Oversight Provide strategic direction and mentorship to Project Managers overseeing timelines, scopes, and deliverables Ensure PMs are set up for success with clear priorities, realistic resourcing, and strong client context Review and guide project plans, ensuring alignment between strategy, scope, budget, and delivery Act as an escalation point for client or internal challenges, resolving issues with calm, clarity, and respect Integrated Delivery & Quality Control Oversee multiple accounts and workstreams simultaneously, ensuring high-quality output across all touchpoints Partner closely with Strategy, Media,Creative, Production, and Finance to ensure work is on brief, on budget, and on time Maintain a strong understanding of production workflows (digital, social, print, experiential, broadcast) Uphold BOOM InterTribal’s standard of excellence, cultural integrity, and accountability Financial & Account Health Own account profitability in partnership with Finance and PMs Review scopes of work, estimates, and change orders to ensure accuracy and sustainability Monitor burn, forecasts, and resourcing across accounts Contribute to annual planning, retainer renewals, and contract discussions What You Bring 8-10+ years of experience in account management within an advertising, creative, or integrated agency Proven experience leading complex accounts and integrated campaigns Demonstrated ability to manage and mentor Project Managers or junior account team members Strong strategic thinking with the ability to connect business goals to creative outcomes Deep understanding of agency workflows, resourcing, and financial management Exceptional communication skills - confident presenting to senior clients and guiding internal teams Experience working with large brands,public sector, Indigenous, or purpose-driven organizations is an asset A calm, solutions-oriented leadership style rooted in respect, collaboration, and accountability How You Work You lead with relationships first, understanding that trust is the foundation of great work You value listening as much as leading, creating space for diverse perspectives You balance strategy and execution — big-picture thinker with strong follow-through You are comfortable in a boutique environment where roles flex and collaboration is essential You respect process but know when to adapt it in service of people and outcomes What’s in it for You? Salary: $85,000+ based on experience & qualifications. 4-day work week Extended Health benefits Vacation Ready to Make an Impact? If you’re a problem-solving, change-making Senior Account Manager who’s excited to work with a team revolutionizing marketing with purpose, we want to hear from you. Apply today & be part of something transformative at BOOM InterTribal #J-18808-Ljbffr