Specialist, Leave Case Management

Join to apply for the Specialist, Leave Case Management role at Groupe Dynamite . Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975. Our mission of "Empowering YOU to be YOU, one outfit at a time" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America. Today, GDI operates nearly 300 stores across Canada and the United States, and shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com. Job Summary The Leave Management Specialist administers and coordinates employee leave programs, serving as the primary point of contact for related inquiries and claims. They manage various types of leave—including medical, family, and disability—while processing claims and facilitating return-to-work plans. This role supports employees through the leave process, helping them transition back to work smoothly, and collaborates with internal teams, employees, and external vendors to ensure claims are handled efficiently, comply with company policies, and align with federal, provincial, and state regulations. Main Responsibilities Oversee the end-to-end management of leave absences, including initial intake, documentation, follow-ups, and return-to-work. Evaluate claims to ensure eligibility and adherence to company policies. Collaborate with service providers to review and process claims. Monitor the status of claims and ensure accurate, timely payment of benefits. Employee Support Serve as the main point of contact for employees on leave, providing guidance on benefits and answering questions. Coordinate with managers and employees on return-to-work plans, including accommodations when necessary. Maintain confidential employee records in compliance with privacy regulations. Compliance And Reporting Ensure compliance with all relevant state, provincial, and federal laws related to disability, employment standards, and benefits. Track and report leave claim metrics—including approval rates, duration of leave, and return-to-work success rates. Provide insights to HR leadership on trends, cost management, and areas for improvement. Process Improvement Work closely with the Health & Safety advisor to continuously review and update policies and procedures. Identify and recommend process improvements to streamline claim management and reduce administrative burden. Collaboration Liaise with HR Business Partners, the Payroll team, and Leaders to resolve leave claim issues and ensure seamless benefits coordination. Partner with Employee Assistance Program and H&S teams to support employees’ recovery. Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field. 3‑5 years of experience in benefits administration or disability management, preferably in a Canadian corporate environment. Bilingualism (both written and ) is required for daily communication with suppliers, employees, and stakeholders, both within and outside of Quebec. Strong knowledge of provincial and federal regulations related to disability benefits, employment law, and leave management (e.g., ESA, Human Rights Code). Empathy and excellent communication skills (both written and verbal). Strong organizational and time-management skills, with attention to detail. Experience working with third-party insurers and disability claims systems. Understanding of the return-to-work process and accommodation requirements. Benefits A comprehensive compensation package that includes performance-driven bonuses. A group retirement savings program with employer matching. Flexible group insurance with personalized coverage that meets your needs. An employee discount at Garage and Dynamite. Exclusive private sample sales. A flexible vacation policy. And more GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People. No day will be like the last—we aim to be better today than we were yesterday. We are committed to employment equity. Candidates retained will be called for an interview. #J-18808-Ljbffr