Bilingual Customer Service Representative

3 weeks ago

Toronto, Canada Randstad Canada Full time

Do you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills?If you answered yes to these questions, then we have the opportunity for you to take the next step in your career We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a permanent, full-time position working with a mortgage and development finance company that has been operating for over 35 years. Job Title: Bilingual Customer Service Representative (English and French) Start Date: April 17th, 2025Location: Toronto, ON - Hybrid working modelHours: Permanent Full Time positionMonday - Friday (weekends off)Must be flexible to work between the hours of 8:00 AM - 7:00 PM ESTSalary: Base Salary: $47,900Bilingual Premium: $5,000 annuallyWith an additional opportunity for a 10% annual performance bonusAdvantages: Permanent, full-time position with a reputable company Weekends and evenings off Must be able to work between 8:00 AM - 7:00 PM EST, Monday - Friday Competitive salary with performance bonus Benefits start on day 1 (no waiting period) 3 weeks vacation Hybrid role Advancement and growth opportunities available Responsibilities: Handle customer inquiries via inbound calls and emails Maintain accurate files through data entry Problem solve and provide solutions to customers Liaise with other departments and teams Use empathy and listening skills to handle calls and emails Qualifications: Must be Bilingual English and French (75% English, 25% French) 1-year Previous Call Centre or Customer Service experience is required Professional and ambitious personality Strong computer skills Proficient in MS Office Summary: If you are interested in the Bilingual Customer Service Representative position, please apply directly to this job posting by registering and applying to the posting directly at #J-18808-Ljbffr

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