IT Ops Specialist

Work Location Toronto, Ontario, Canada Hours 37.5 Line of Business Technology Solutions Pay Details $96,900 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job‑related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

In this role, you'll join a team to provide 24/7 operational support of our Kubernetes (GKE/AKS/Kubernetes) environment, focusing on operational support and optimizing its health and performance. Your expertise in Kubernetes (GKE/AKS) will be crucial, as you'll oversee the management and security of our containerized applications. This includes ensuring efficient resource allocation and adherence to best practices for container deployments. Additionally, your secondary responsibilities include supporting the availability and performance of the entire GCP (Google Cloud Platform) Cloud environment at a platform level, proactively identifying and resolving any potential issues.

Professional certifications related to Kubernetes are beneficial (Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS), etc. Other certifications related to GCP platform are beneficial, along with Certified Terraform Associate. The role requires familiarity with ITIL processes (incident, change, and problem management) and availability for off‑hours support. Drive root cause analysis on repeatable incidents to help prevent issues in the future.

Provide operational consultancy for future‑state technologies. Stay up to date with emerging security threats and industry best practices related to container security and cloud‑native technologies. Responsible for DEV to PROD GCP Cloud Containers/PaaS/IaaS/etc. support and processes. This is to ensure quality, performance, and availability of Public Cloud services (GCP).

Critical thinker with strong research and analytics skills. Mandatory Technical Skills Include Kubernetes (GKE/AKS) Specifics 3+ years of experience supporting container technologies such as Kubernetes, Google Kubernetes Engine (GKE), Azure Kubernetes Service (AKS), Docker, Podman. Strong to expert knowledge of providing operational support related to Kubernetes workloads (GKE/AKS/etc.) Experience implementing Kubernetes technologies such as network policies, service mesh, certificate manager, ingress controllers, etc. Strong understanding of Kubernetes resource types (i.e. cluster roles, services, deployments etc.).

Experience

developing Helm Charts. Familiarity with Cloud PaaS services such as Google Cloud Run, Google GKE Autopilot, and Anthos Service Mesh.

Experience

using IaC (Infrastructure‑as‑Code) tools such as Terraform, ARM, Bicep. Understanding of Public Key Infrastructure (PKI), managing public key and private key certificates in Cloud environment for PaaS services and applications. Strong fundamental knowledge of Operating Systems (RHEL, Ubuntu). Knowledge of monitoring tools such as Dynatrace, Datadog, etc.

GCP (Google Cloud Platform) Cloud Environment Specifics Experience supporting GCP services such as GKE, GCS, Dataflow, BigQuery, Cloud SQL (SQL/PostgreSQL), REDIS, Cassandra, BigTable, Cloud Filestore, Persistent Storage, Apigee, Kafka, etc. Knowledge with OS technologies (RedHat Linux, Windows).

Experience

developing CI/CD pipelines using technologies such as GitHub Actions, Jenkins, etc.

Experience

developing compliance policies/scripts using tools such as Google Org Policy, Aquasec, Wiz. Strong understanding of network security principles, encryption protocols and identity management concepts. Knowledge of scripting languages and tools such as Python, JavaScript, PowerShell, Bash.

Experience

and knowledge supporting an Azure Public Cloud environment (while not necessary) would be valuable.

Experience

& Education Undergraduate degree or Technical Certificate Graduate degree, preferred 7+ years relevant experience Employee / Team Work effectively as a team, supporting other members of the team in resolving critical service issues. Prioritize and manage own workload in order to deliver quality results and meet timelines. Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest. Participate in knowledge transfer within the team and business units.

Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals.

As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information We’re delighted that you’re considering building a career with TD.

Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed.

You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview.

We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Language Requirement (Quebec Only) Sans Objet Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology Industries: Investment Banking Referrals increase your chances of interviewing at TD Securities by 2x Get notified about new Information Technology Operations Specialist jobs in Toronto, Ontario, Canada. #J-18808-Ljbffr