Senior Functional Analyst

Overview A full-time opportunity exists for a Consultant, Functional Analyst in Digital Technologies. This role will serve as the functional platform lead for a major enterprise’s Adobe Experience Manager (AEM) platform across enterprise-scale websites. Reporting to the Manager of Enterprise Business Solutions, the successful candidate will act as the primary liaison between business stakeholders, Information Services (IS) teams, and external vendor partners. This position is critical to ensuring the AEM platform remains stable, scalable, and aligned with the organization's digital strategy and enterprise architecture, owning the functional outcomes for the platform's delivery. Application Instructions To apply, send your current CV directly to . Please note: Due to high application volumes, only candidates who meet the outlined requirements will be contacted for further discussion. Advantages Hybrid work environment. Workplace culture centered on teamwork, respect, and continuous improvement. Access to professional growth and development programs. Condensed work week during summer months. Responsibilities Platform Leadership & Strategy Serve as the functional lead for the Adobe Experience Manager (AEM) platform across all cross-functional initiatives. Define and maintain the AEM product and application roadmap in alignment with business objectives and architectural standards. Provide subject-matter expertise on AEM and Adobe capabilities to guide strategic decisions, evaluating new technologies to maximize out-of-the-box functionality. Platform Delivery & Operations Lead the optimization of the Digital Asset Management and Content Management (AEM) platform to ensure stability, security, and performance. Oversee AEM functional operations, including incident management, demand intake, and data quality. Coordinate platform upgrades, patches, and maintenance with IS teams and vendors, ensuring adherence to governance processes. Support business users and engage in daily scrums and technical discussions to guide technical decision-making. Business Analysis & Agile Delivery Manage the end-to-end business requirements lifecycle for AEM initiatives, from intake through delivery. Partner with stakeholders, IS teams, and managed service providers (AMS) to define project scope and delivery approach. Elicit and document requirements for complex projects, including system integrations, migrations, and localization. Translate business needs into clear, well-structured Agile user stories with complete acceptance criteria. Solution Design, Testing & Quality Develop and maintain functional and solution design artifacts, such as conceptual models and high-level architecture diagrams. Collaborate with enterprise architects to ensure solutions are scalable, appropriately scoped, and sustainable. Lead functional input into testing strategy, test scenarios, and support System Integration and User Acceptance Testing (SIT/UAT). Collaborate with business stakeholders to prioritize short- and long-term platform enhancements. Work closely with internal IS teams and external vendor partners (including Adobe and AMS) to align on delivery and operations. Communicate complex technical and non-technical information effectively to drive alignment and informed decision-making. Qualifications Experience: 6–10 years in a Functional Analyst, Business Analyst, or similar role supporting Adobe Experience Manager (AEM) for enterprise-scale websites. AEM Expertise: Strong understanding of AEM DevOps processes, including deployment and build troubleshooting. Technical Skills: Ability to wireframe AEM components and features, along with hands-on experience developing or supporting AEM components using HTML, CSS, and XML. Education: University degree in Computer Science, Business Administration, or a related discipline is required. Core Competencies: Excellent analytical, problem-solving, decision-making, communication, and facilitation skills. Work Style: Results-oriented mindset with proven ability to work under pressure, manage tight deadlines, and lead collaborative discussions. Preferred Assets: Adobe Experience Manager certification and hands-on experience with Agile delivery methodologies. Collaboration: Proven experience working effectively with outsourced vendors and cross-functional teams. #J-18808-Ljbffr