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Toronto, Canada Manulife Financial Full timeA leading financial services provider is seeking a Manager, Education, Onboarding & Certification in Toronto. This role requires 7+ years of experience in learning and development, overseeing the entire learning lifecycle. Responsibilities include developing curricula, ensuring effective training delivery, and managing compliance in educational programs....
Manager Education, Onboarding
4 weeks ago
***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***Manager Education, Onboarding & Certification page is loaded## Manager Education, Onboarding & Certificationlocations: Toronto, Ontario: Waterloo, Ontariotime type: Temps pleinposted on: Publié aujourd'huitime left to apply: Date de fin : 19 décembre 2025 (Il reste 13 jours pour postuler)job requisition id: JR Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.The **Manager, Education, Onboarding & Certification** leads the strategy, design, and governance of learning programs that equip Manulife Bank’s sales professionals with the knowledge, skills, and confidence to deliver exceptional client outcomes.Accountable for the full learning lifecycle - from onboarding to ongoing professional development and certification - the Manager ensures all training initiatives are aligned with regulatory requirements, business priorities, and advisor-experience goals.This role integrates adult-learning theory with operational practicality, creating curricula that drive performance and compliance simultaneously. The incumbent oversees instructional design, training delivery, certification management, and measurement of learning impact through data and analytics.Working collaboratively with Field Enablement, Content, and Change Managers, they ensure learning programs are seamlessly embedded into broader enablement and transformation initiatives. The position requires strategic foresight, creative design thinking, and strong operational governance to maintain consistency, scalability, and quality across all education programs.Ultimately, the Manager builds a culture of continuous learning, accountability, and professional excellence across Manulife Bank’s national sales organization**Key Responsibilities:*** **Curriculum Strategy -** Develop role-based curricula and certification pathways.* **Training Delivery Oversight** – Ensure facilitators deliver effective training.* **Program Governance** – Track adoption, utilization, and compliance.* **Continuous Improvement** – Collect feedback and refine programs.**Job Requirements:*** 7+ years’ experience in learning & development, education strategy, or enablement.* Proven success designing and managing learning programs in financial services or other regulated sectors.* Expertise in instructional design, adult learning, and facilitation techniques.* Experience managing bilingual and geographically distributed training teams.* Knowledge of compliance training and certification governance.* Strong analytical skills with ability to measure and report on learning impact.* Proficiency with LMS, digital-learning platforms, and reporting tools (Power BI preferred).* Excellent stakeholder-management and communication abilities.* Demonstrated ability to lead teams through change and continuous improvement.* Strong project-management discipline and attention to detail.**Preferred Requirements*** Degree or certification in Education, Adult Learning, or Organizational Development.* Bilingual (English/French).* Change-management certification or experience integrating learning with transformation programs.**Competencies:*** Learning Strategy and Design Thinking* Governance and Compliance Management* Data-Driven Continuous Improvement* Communication and Facilitation* Leadership and Team Development* Collaboration and Stakeholder Partnership**Decision Authorities*** Approves curriculum, certification requirements, and learning metrics.* Determines training schedules, modalities, and resource allocations.* Authorizes budget expenditures for training materials and technology.* Escalates compliance risks or resource constraints to the Director.***When you join our team:**** We’ll empower you to learn and grow the career you want.* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, we’ll support you in shaping the future you want to see.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à **Région de référence du salaire**Toronto, Ontario**Modalités de travail**Hybride**L’échelle salariale devrait se situer entre**$90,000.00 CAD - $140,000.00 CAD.Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés,#J-18808-Ljbffr
