Current jobs related to Quality Assurance - Ottawa - TW Insurance Services Ltd.
-
Quality Assurance Manager
2 weeks ago
Ottawa, Canada Fabhr.ca Full time**Quality Assurance Manager** **FabHR - Ottawa, Ontario** FabHR is seeking a **detail-oriented and results-driven Quality Assurance Manager** to join our manufacturing team in Ottawa, Ontario. This position plays a key role in overseeing and executing quality assurance functions for sheet steel parts, weldments, and assemblies produced through various...
-
Quality Assurance Officer
3 weeks ago
Ottawa, Canada Vivo Consulting Full timeOverview Transpharmation is a dynamic preclinical contract research organization that specializes in high-quality, translational drug discovery services. The company provides a friendly and team-oriented work atmosphere as well as competitive wages and benefits. Job Summary The Quality Assurance Officer (GLP) is responsible for ensuring that all Good...
-
Quality Assurance Specialist
3 weeks ago
Ottawa, Canada Symbiotic Group Full timeJob ID#: DSEFQA001Job Title : Quality Assurance Specialist Duration : Full Time Position Security Clearance Required : Secret Clearance (**See ‘Additional Information’) We are recruiting for our client, the Department of National Defence, for Quality Assurance Specialists to provide QA support to the Department for a range of software products....
-
Quality Assurance Specialist
3 weeks ago
Ottawa, Canada Symbiotic Group Full timeJob ID#: DSEFQA001 Job Title: Quality Assurance Specialist Duration : Full Time Position Security Clearance Required : Secret Clearance (**See ‘Additional Information’) We are recruiting for our client, the Department of National Defence, for Quality Assurance Specialists to provide QA support to the Department for a range of software...
-
Quality Assurance Tester
7 days ago
Ottawa, Canada Civix Full time**Quality Assurance Tester** Civix is seeking to hire an experienced Quality Assurance Professional to join our Grants Management team. Civix has a web-based Grants Management software product that is used by Emergency Management Agencies in the United States to manage Federal and State grant money related to disaster recovery work. The Grants Management...
-
Quality Assurance Specialist
7 hours ago
Ottawa, Canada Sotera Health Full timeReporting to the Director of Quality, this role is responsible for managing and coordinating the Quality Management System, as well as ensuring all final product meets Nordion’s standards and specifications. From a quality perspective, the incumbent provides quality leadership for dosimetry services, gamma irradiation systems projects and parts, Co-60...
-
Quality Assurance Strategist
2 days ago
Ottawa, Canada Angi Full timeAngi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at "home." For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to...
-
Quality Assurance Associate
1 week ago
Ottawa, Canada SHOEBOX Audiometry Full time*** **Job Location: Hybrid/Ottawa, ON** **About the job**: **Why we need you**: You are a dedicated, collaborative Quality Assurance team member who is looking for an opportunity to make an impact on a team who thrives on change, process and product improvement, and moves quickly. **Your primary responsibilities**: - Assist in maintaining compliance of...
-
Quality Assurance Manager
2 weeks ago
Ottawa, Canada Equispheres Inc Full time**Quality Assurance Manager** **Who We Are**: **The Role** Equispheres is currently seeking an experienced **QA Manager **to join our growing technical and operations teams. We are fast-paced and demanding start-up environment, engaged in the continued development and commercialization of existing and future production processes. The QA Manager will...
-
Quality Assurance Coordinator
7 days ago
Ottawa, Canada Tigre Géant Full timeQuality Assurance Coordinator page is loaded## Quality Assurance Coordinatorlocations: Ottawa Home Office, Ontario, Canadatime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 29, 2026 (5 days left to apply)job requisition id: JR130711**Who We Are:** At Giant Tiger, our mission is simple: help Canadians save more every...
Quality Assurance
40 minutes ago
Quality Assurance & Training Coordinator Orbit Shared Services location_on Ottawa, ON With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us. At the OTIP Group of Companies (OGC), we believe that something special happens when employeesfeel valued forthe work they do, supportedasthe people they are, andincluded in thevery fabric of the organization: they bringtheirbestto work every day. And that's why we mean itwhen wesay we put our people at the centreofeverything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service. Job Description What You’ll Do: Reporting to the Manager, Shared Services, you’llbe responsible for training, monitoring, evaluating and coaching staff on call handling, call resolution and quality file management to provide optimum service to Orbit’s customers. The core parts of your role will be to: Conducts staff call observation and file audits on a scheduled basis to ensure service standards are met. This includes auditing files to ensure technical underwriting and internal process protocols (e.g., properly entering data, documentation, etc.) have been followed. Provides department manager & broker with audit results to offer feedback, identify coaching opportunities and to develop individual performance plans. Provides managers, with monthly audit reports. Based on the reports, makes recommendations to the managers on individual and departmental training requirements. Creates and delivers targeted training presentations. Onboard training of new employees (Systems, workflows, transaction audits). Recognizes and motivates customer service and sales representatives to maximize performance. Keeps customer information confidential to protect operations. Ensures staff audit summaries and action plans are filed appropriately. Assists the management team within the group home & auto division with the implementation of programs and new integration initiatives. Provides reports and call auditing to assist in complaint resolution. Performs other duties within competence, as assigned. Qualifications Let’s Talk About You: This is the unique blend of skills and experience we would love to see in an ideal candidate: A college diploma or equivalent insurance industry designation. A minimum of three years’ experience in customer service or a contact center environment. Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders. Superior time management, project management and organizational skills to manage competing priorities. Knowledge of Applied Epic, Carrier portals, Applied Rating Services and call-monitoring software applications. Intermediate knowledge of Microsoft Office Suite applications. The ability to fluently communicate in both English and French is an asset We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit. Additional Information Some of the Perks We Offer: We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here: Rewarding salary and bonuses that truly value your dedication Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day Defined benefit pension plan for a financially confident retirement 100% coverage of approved continuing education and licensing fees (including RIBOcourses in Ontario) Access to a wealth of learning resources, including LinkedIn Learning for professional development Flexible work-from-home and hybrid options Unlock your potential with opportunities for advancement Let’s work together If you are interested in this opportunity, pleaseapply online. OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities. As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique. We are an equal opportunity employer and encourage applications from all qualified individuals.We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. Discover service that revolves around you #J-18808-Ljbffr
