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Quality Assurance Architect

4 weeks ago

Greater Edmonton Metropolitan Area, Canada Robert Half Full time

We are seeking a QA Testing Architect to establish and refine a comprehensive Quality Assurance (QA) strategy from the ground up. This role involves defining processes, procedures, and best practices for testing across various systems and platforms. The ideal candidate is a strategic thinker capable of assessing the current state of QA, identifying gaps, and implementing solutions to ensure robust and effective testing practices.


Note: This position requires the successful candidate to live in the Edmonton area, as it involves working in the office.


Essential Responsibilities

QA Strategy Development

  • Develop and implement a scalable QA testing strategy aligned with organizational needs.
  • Define standards, procedures, and best practices for all QA activities and testing processes.


Current QA State Evaluation

  • Assess existing QA processes to identify improvement opportunities.
  • Provide actionable recommendations for enhancing QA capabilities and addressing gaps.


Testing Strategy and Execution

  • Lead the design and implementation of testing strategies, including User Acceptance Testing (UAT), dealer-facing platforms, core business applications, resource centers, and other key systems.
  • Oversee the planning, design, and execution of test cases and scenarios to ensure high-quality deliverables.
  • Ensure comprehensive testing coverage across all IT projects and initiatives.
  • Identify, record, and track software defects and inconsistencies.


Collaboration and Communication

  • Analyze project requirements to identify potential risks and challenges.
  • Provide technical guidance and coaching to QA testers and other team members.
  • Work closely with cross-functional teams, including developers, project managers, and business stakeholders, to align QA objectives and deliverables.
  • Serve as the primary point of contact for all QA-related inquiries and updates.


Defect Management and Test Execution

  • Utilize Client ALM tools to track defects and manage test cases efficiently.
  • Perform root cause analysis and retest defects for timely resolution.
  • Develop and execute comprehensive manual test cases and plans to ensure thorough testing.
  • Report defects, issues, and risks to stakeholders promptly.
  • Ensure all testing activities meet specific business requirements.


Continuous Improvement

  • Monitor QA performance metrics and report progress to senior leadership.
  • Drive continuous improvement initiatives to enhance QA processes' efficiency and effectiveness.
  • Perform other duties as required.


Core Competencies

  • Deliver excellent customer service.
  • Perform and complete job tasks accurately and reliably.
  • Use time effectively and productively.
  • Meet expectations and honor commitments.
  • Adhere to organizational policies and procedures.
  • Accept constructive feedback and use it as an opportunity to improve.
  • Adapt and be flexible and resilient in response to challenges.
  • Generate and express ideas for improvement.
  • Take responsibility and ownership for decisions, actions, and results.
  • Contribute to the team and be committed to department and organizational goals.
  • Respect, seek to understand, and value individual differences.
  • Communicate effectively (both written and verbal).
  • Practice attentive and active listening; have the patience to hear people out.
  • Be seen as a truthful individual; foster integrity and high ethical standards.
  • Maintain confidentiality.
  • Believe and display that our customers represent our current success and remain vital to our future growth.
  • Live the organizational values and demonstrate the behaviors daily.


Qualifications

Education & Certifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field is required.
  • QA certifications (e.g., ISTQB, CSTE) are a plus.


Experience

  • Minimum of 5 years as a QA Testing Architect, preferably, focusing on testing strategy and process design.
  • Proven experience in building QA frameworks and departments.
  • Strong knowledge of testing methodologies, tools, and technologies.
  • Proficiency in documentation management and QA methodology.
  • Solid understanding of security concepts (authentication, encryption, access control).
  • Experience with various testing techniques such as functional testing, stress testing, unit testing, user interface testing, or integration testing.
  • Proficiency with Client ALM tools for defect tracking and test case management.
  • Proven ability to perform root cause analysis and resolve defects promptly.
  • Experience in designing, maintaining, and executing comprehensive test cases and plans.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Excellent communication and collaboration skills for working with cross-functional teams.
  • Commitment to continuous improvement and adherence to best QA practices.
  • Intermediate skill with Microsoft Office (Word/Excel) is required.
  • Fluent in English with excellent verbal and written communication skills.
  • Eagerness to learn and grow professionally.
  • Successful completion of a credit check, criminal background check, education verification, and employment reference checks are required before employment.