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Loan Servicing Specialist
4 weeks ago
Day-to-Day
Insight Global is looking for a an entry level loan Servicing Analyst to join the team with one of our large banking clients in the downtown Toronto area on a contract. The successful candidate will be responsible for the following:
- Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner.
- Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met.
- Addresses customer services issues according to established parameters, escalating as required
- Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities
- Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required
- Supports the development of tools and delivery of training focused on delivering business results
- Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting
- Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc.
Must-haves
- 1+ year of a relevant experience and post-secondary degree in a related field of study desirable or an equivalent combination of education and experience -- Commerce or Finance
- Knowledge and understanding of the business unit's products and services, processes, and controls
- Knowledge of standard desktop applications and department systems and applications
- Strong communication skills both written and verbal
- Ability to manage time effectively and prioritize tasks
- Self-starter with an eager attitude to learn and grow in an exciting and fast-paced work environment
Plusses
- Experience working in a banking or enterprise-level financial institution
- Experience in corporate and commercial lending and loan servicing
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