Atlassian Consultant
4 months ago
Waterloo, Canada
EPITEC
Full time
Position Description:
The Atlassian Solution Engineer will be a key driver in Ford's EVDD business unit's mission to create a seamless and scalable Atlassian ecosystem. This role demands a deep understanding of the Atlassian platform, particularly Jira, and a passion for developing innovative solutions using Forge. The ideal candidate possesses strong development skills, a knack for building efficient integrations, and a dedication to streamlining processes through automation.
Skills Required:
- Strong understanding of Jira project management, workflows, and custom fields, issue security levels.
- Strong knowledge of software development methodologies, such as Agile and Scrum.
- Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills with the ability to train and support users on Jira and project management best practices.
- Ability to work independently and as part of a team.
Experience Required:
- 3+ years of experience as a Jira administrator in an environment with +5000 users and +500 Projects.
- 1+ years of experience with Jira Service Management project configurations.
- Experience with Jira project automation to assist with Jira administration.
- Experience with Asset management (formerly known as Insight).
- Proficient in using Jira's APIs and scripting capabilities.
- Experience with Python.
- Experience with Azure as Identity Manager.
- Experience integrating Jira with other tools and systems, such as Slack, Webex, TestRail, Confluence, Jama, GitHub.
Experience Preferred:
Analytics Experience:
- Proven experience in data analysis and business intelligence with a strong understanding of data visualization techniques and reporting best practices.
- Familiar with both traditional and agile product management principles for planning and managing work.
- In-depth knowledge of the Atlassian ecosystem, particularly Jira, with demonstrable experience in extracting, manipulating, and analyzing Jira data.
- Prior experience working with BI Tools like Atlassian Analytics, Power BI, Tableau, and/or Qlik Sense.
- Strong analytical and problem-solving skills with the ability to translate complex data into clear and concise insights.
- Excellent communication and collaboration skills with the ability to effectively present findings to both technical and non-technical audiences
Solutions Engineer Experience:
- Proven experience in developing and deploying Atlassian Forge apps with a strong understanding of app development best practices within the Atlassian ecosystem.
- Expertise in integrating Jira with various third-party tools demonstrating a deep understanding of APIs and integration frameworks.
- Strong proficiency in Jira automation with demonstrable experience in creating efficient and effective automation rules to optimize workflows.
- Hands-on experience configuring and managing Atlassian Compass ensuring optimal utilization of its features to streamline software development processes.
- Excellent problem-solving and analytical skills with a proactive approach to identifying and addressing challenges within the Atlassian environment.
Education Required:
- Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
Additional Information :
- ***POSITION IS HYBRID***