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Montreal, Canada Directive Full time

Directive Consulting is a leading B2B performance marketing agency that delivers real revenue—not just leads. Using our proprietary Customer Generation methodology, we cut through the noise, drive pipeline, fuel SQLs, and scale brands across SaaS and other B2B industries. About the Role The position is internally titled Senior Manager, Revenue Operations and is focused on delivering world‑class execution within our Marketing Operations and Revenue Operations practice. Key responsibilities include managing cross‑functional teams, owning client relationships, and executing complex projects across Asana, Harvest, CRM/MAP platforms, and multi‑channel revenue workflows. The role reports to the COO and requires a growth‑minded operator with deep technical fluency in the RevOps ecosystem. Qualifications 3‑5+ years of client‑facing RevOps, Marketing Ops, or program management experience. Managed teams for a minimum of 2‑3 years. Proven experience building structured execution plans in Asana or similar tools. Strong fluency with Harvest or time‑tracking tools. Deep expertise in one or more RevOps/MarOps platforms (HubSpot, Salesforce, Marketo, Pardot, etc.). Ability to learn rapidly and adapt to new tools, platforms, and architectures. Proven ability to manage multiple client relationships as a primary or secondary point of contact. Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations. Strong cross‑functional collaboration skills, especially with Account Strategists/Directors. Excellent communication skills and ability to influence Director‑level stakeholders and clients. Proactive, detail‑oriented, data‑driven mindset with an ownership mentality. Key Responsibilities Manage internal team workflows and priorities to ensure deliverables meet deadlines and quality expectations. Build and maintain Asana project plans, workflows, and task assignments. Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews for accuracy and profitability. Lead weekly internal and client‑facing leadership syncs, surfacing blockers, risks, and recommendations. Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders. Own key client relationships as the primary or secondary point of contact. Support client work when needed—reviews, troubleshooting, and direct execution of RevOps deliverables. Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure. Translate technical insights into actionable business‑focused recommendations via email, Slack, Zoom, and live presentations. Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, RevOps, Paid Media, and Analytics. Identify and execute cross‑sell opportunities and help expand client accounts through proactive RevOps roadmapping. Mentor emerging team members and share playbooks, processes, and best practices to elevate the overall RevOps practice. What Success Looks Like Effectively audits, scopes, and provides guidance on RevOps projects and retainers. Grows client accounts through strategic RevOps roadmapping and cross‑functional collaboration. Delivers improved data accuracy, cleaner reporting, and better revenue insights, reflected in stronger NPS and retention rates. Reaches a point of scale where additional team members can be hired to support the increased client load. Mentors new hires, sharing technical processes and helping build the RevOps practice. Benefits Set living wage. Medical, dental, vision plans, disability, and life insurance coverage for you and your family—including a 100% employer‑paid plan for you and a 50% employer contribution for dependents. Mental health benefits: access to certified therapists through Spring Health and Headspace membership. Physical health: Gympass. Time off: Unlimited PTO (minimum two weeks), paid company holidays, your birthday off, end‑of‑year recharge (closed December 24‑January 1), paid parental leave. Financial: Traditional and Roth 401(k) with a 3% company match. Bonus: Annual bonus based on tenure, scaling over time. Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership. Work Environment Requirements As a remote‑first company, you can work from anywhere in the US. For global locations, you must have established and current work authorization and permanently reside in that country. This role requires a laptop computer (PC or Mac), computer software platforms, and other office productivity tools. You must be able to remain stationary for extended periods, interpret communication, and have reliable internet access. Accommodations Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Direct inquiries to Diversity & Inclusion Directive is committed to fostering a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr