Sales Associate
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Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 30+ stores across North America to-date and more to come
We are thrilled to announce the opening of our new store at Mayfair , and we are looking for enthusiastic applicants to join our team as a Sales Associate.
About the Role
As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…
- Greet all customers with enthusiasm and deliver an exceptional shopping experiencein a friendly and professional manner
- Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
- Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
- Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program
- Foster positive relationships with customers to encourage repeat business and long-term brand loyalty
- Manage the shipping and receiving of incoming inventory by unloading, unpacking,and inspecting for accuracy and any damages in a timely manner
- Organize products on shelves and in storage areas, following proper inventory
- procedures to maintain stock levels of all items
- Conduct regular stock counts and assist in resolving inventory discrepancies or overstock situations
- Ensure products are properly labelled, priced, and presented in accordance to store standards
- Support with store opening and setup
- Keep storeclean, organized, and compliant with safety standards
- Performs ad-hoc duties as assigned
What We're Looking For
- Previous retail, sales, or customer service experience preferred
- A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
- Excellent attention to detail and organizational skills, combined with great communication and interpersonal skill
- Team-oriented with a friendly and energetic personality
- Strong problem-solving abilities and able to adapt to customer needs and inventory needs change
- Basic math proficiency for scheduled inventory counts and supporting loss prevention efforts
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