Information Technology
4 weeks ago
4789 Yonge St, Toronto, ON M2N 0G3, Canada Job Description Posted Friday, October 24, 2025 at 4:00 a.m. Reporting to the IT Team Lead, the IT Generalist plays a crucial role in maintaining and supporting the organization's IT infrastructure. This position serves as the first point of contact for troubleshooting and ensuring smooth operations across a broad spectrum of hardware and software technologies. The IT Generalist covers multiple functional areas, including systems and network administration, automation, programming, and IT support. Key Responsibilities Maintain and administer hardware and software systems, ensuring their proper functioning and availability. Use the service desk ticketing system to provide timely technical support and resolve user issues effectively while adhering to SLAs. Handle the technical call center for the entire company, including retail locations, aiding and resolving technical issues as needed. Respond to emails and support requests, ensuring prompt and efficient communication with internal stakeholders. Install and configure hardware and infrastructure components for new retail locations, including POS machines, networking devices, laptops. Travel to retail locations to assess existing technical equipment and ensure it meets high standards of availability and systematic organization and is well documented. Collaborate on projects related to store builds, repairs, and troubleshooting, ensuring the successful completion of tasks within established timelines. Assist in monitoring the organization's network infrastructure, including switches, routers, and firewalls. Develop and maintain a Knowledge Base System (KBS) to document work-related procedures and troubleshooting guidelines. Qualifications Proven experience in IT support and administration, with a focus on hardware systems, with at least 3 years of experience. Very strong grounding in the fundamentals of IT, including computer hardware, Windows, wired and wireless networks and networking devices, and cybersecurity principles. Industry certifications demonstrating the fundamentals mentioned above, such as CompTIA A+, Net+, Sec+, CCNA etc. Strong knowledge of hardware installation, setup, and troubleshooting, including retail store infrastructure, POS machines, networking, and laptops. Proficiency in using ticketing systems, such as Jira Service Management, to manage support requests and prioritize tasks. Excellent communication skills, both written and verbal, with the ability to provide clear and concise instructions to end-users. Self-motivated and able to work independently, as well as collaborate effectively within a team. Strong problem-solving and analytical skills to diagnose and resolve technical issues efficiently. Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to work flexible shifts/weekends. Must have a valid driver’s license and access to a reliable vehicle to travel to different sites as required by project demands. Willingness to participate in cross-departmental training to share knowledge and train IT team members on operations-specific aspects. Experience with asset management and documentation is a plus. Knowledge of backup and disaster recovery procedures and software is advantageous. #J-18808-Ljbffr
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Information Technology Analyst
1 week ago
Toronto, Canada Soroc Technology Full timeSoroc is looking for an IT Analyst on contract for one of our banking clients in Toronto.Client : Banking sectorLocation: 2-3 days a week onsite at Downtown, TorontoDuration: 6 months renwableRate: $25/hr on T4 or $30/hr on IncorpJob Overview:As a IT Administration Analyst, you will join our bank's Technology department to provide support for technology...
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Information Technology Analyst
7 days ago
Toronto, Canada Soroc Technology Full timeSoroc is looking for an IT Analyst on contract for one of our banking clients in Toronto.Client : Banking sectorLocation: 2-3 days a week onsite at Downtown, TorontoRate: $25/hr on T4 or $30/hr on IncorpJob Overview:As a IT Administration Analyst, you will join our bank's Technology department to provide support for technology products or applications to new...
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Information Technology Analyst
4 hours ago
Toronto, Canada Soroc Technology Full timeSoroc is looking for an IT Analyst on contract for one of our banking clients in Toronto. Client : Banking sector Location: 2-3 days a week onsite at Downtown, Toronto Rate: $25/hr on T4 or $30/hr on Incorp Job Overview: As a IT Administration Analyst, you will join our bank's Technology department to provide support for technology products or applications...
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Information Technology Analyst
1 day ago
Toronto, Ontario, Canada Soroc Technology Full timeSoroc is looking for an IT Analyst on contract for one of our banking clients in Toronto.Client : Banking sectorLocation: 2-3 days a week onsite at Downtown, TorontoDuration: 6 months renwableRate: $25/hr on T4 or $30/hr on IncorpJob Overview:As a IT Administration Analyst, you will join our bank's Technology department to provide support for technology...
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Information Technology
1 day ago
Toronto, Ontario, Canada Appnovation Technologies Full timeAbout usAppnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.About the roleAs a member of the IT team, the Sr. Associate,...
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Information Technology
1 day ago
Toronto, Ontario, Canada Appnovation Full timeAbout UsAppnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.About The RoleAs a member of the IT team, the Sr. Associate,...
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Vp, Information Technology
2 weeks ago
Toronto, Canada Serco North America Full timePosition Description: Serving as the senior leader of the information technology team in Serco Canada, the VP of Information Technology leads Serco Canada’s IT department of IT professionals. The role of the VP of Information Technology involves supervising the technology used to facilitate all aspects of the organization's technology programs, both...
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Director, Information Technology
1 week ago
Toronto, Canada Office of the Auditor General of Ontario Full time**Director, Information Technology**: **Job ID**: - 231199 **Posting status**: - Open **Organization**: - Office of the Auditor General of Ontario **Division**: - Information Technology **City**: - Toronto **Position(s) language**: - English **Job term**: - 1 Permanent **Job code**: - XEXE2 - Executive 2 **Salary**: - $152,593.00 -...
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Information Technology
5 days ago
Toronto, Canada Cosmetica Laboratories Inc. Full timeCosmetica is recognized for innovation, excellence, and commercialization with award-winning products. From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and recognize talent and want you to help us create beauty in the world! At Cosmetica Laboratories, we are committed...
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Director, Information Technology
3 weeks ago
Toronto, Canada University of Toronto Full timeOverview Select how often (in days) to receive an alert: A job description is available upon request - Date Posted: 01/06/2026 - Req ID: 46353 - Faculty/Division: OISE - Department: Education Commons - Campus: St. George (Downtown Toronto) - Position Number: 00034215 - Existing Vacancy: Yes Description About OISE The Ontario Institute for Studies...
