Retail Experience Lead — Elevate Customer Service

6 days ago

vancouver, metro vancouver regional district, Canada Fire & Flower Inc Full-time

Fire & Flower Inc in Vancouver is hiring a Retail Experience Lead to open/close the store, supervise staff, and ensure smooth daily operations. You will maintain store presentation and assist cashiers while delivering strong customer service.

You will escalate employee issues to store managers, stay compliant with company standards, train new team members, and help drive sales through effective communication and problem solving.