Business Systems Analyst

4 weeks ago


Toronto, Canada Resonaite Full time

Our client in the public sector is seeking a Senior Business Analyst on a contract basis to work on an Enterprise Work Management System (EWMS) Program focused on IBM Maximo. Location: Hybrid 3d/week Toronto Duration: 12 months Responsibilities Lead business analysis activities for the MAS implementation replacing the existing Maximo system. Gather, analyze, and document business requirements, workflows, and solution specifications using BPMN standards. Collaborate with divisional SMEs, Program staff, technical teams, and the implementation vendor to translate requirements into system designs and data migration needs. Support integrations between Maximo and other enterprise systems and contribute to common enterprise work management standards. Conduct process mapping (as-is /to-be ), business improvement assessments, and recommend optimal design solutions. Prepare documentation including functional requirements, non-functional requirements, use cases, traceability matrices, and data definitions. Support QA activities: test planning, test case creation, execution, defect management, and UAT facilitation. Assist with procurement-related technical scope documents and support rollout activities including training materials and operational procedures. Coordinate workshops, meetings, stakeholder communications, and produce agendas, minutes, decision logs, and status updates. Perform project support activities as required by the Project Manager. Requirements: 10+ years of business analysis experience on large-scale IT implementation projects. 10+ years technical/functional experience with IBM Maximo (v7 or v8/MAS), ideally in municipal asset management (maintenance, work orders, capital projects, vendor management, mobile, GIS). Strong experience documenting requirements, workflows, and as-is /to-be processes using BPMN. Extensive background in solution design, integrations, data conversion, testing, and enterprise system rollout. Proven ability to identify business improvement opportunities and collaborate effectively with diverse stakeholder groups. Hands-on experience with QA/testing, including planning, test case development, execution, and UAT support (HP ALM an asset). Knowledge of modern IT concepts including mobile computing, UX/UI principles, information management, data modelling, BI, and Agile delivery. Excellent communication, analytical, facilitation, and documentation skills.



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