Senior Customer Success Manager

3 weeks ago

Toronto, Canada PlugandPlay Talent Full time

For a SaaS, B2B client, PlugandPlay Talent is looking for a Senior Customer Success Manager. The company is a scale‑up working in the e‑commerce industry. The primary role of the Customer Success Manager will be helping e‑commerce businesses grow by unlocking the full value of the platform. You’ll work closely with online merchants, helping them scale with confidence. What you’ll do Own relationships with a portfolio of e‑commerce merchants, acting as their advisor Proactively check in with customers, offering insights, best practices, and recommendations that drive retention and expansion. However, this is not a sales or quota‑based role. What makes you a great fit Experience in Customer Success or Account Management in a SaaS, B2B setting Strong communicator—you can translate technical concepts into clear business outcomes. Seniority level Mid‑Senior level Employment type Full‑time Job function Customer Service, Consulting, and Sales Industries Software Development Toronto, Ontario, Canada – CA$80,000.00‑CA$100,000.00 (2 weeks ago) Referrals increase your chances of interviewing at PlugandPlay Talent by 2x #J-18808-Ljbffr

  • Senior Customer Success Manager

    4 weeks ago

    Toronto, Canada PlugandPlay Talent Full time

    For a SaaS, B2B client, PlugandPlay Talent is looking for a Senior Customer Success Manager. The company is a scale‑up working in the e‑commerce industry. The primary role of the Customer Success Manager will be helping e‑commerce businesses grow by unlocking the full value of the platform. You’ll work closely with online merchants, helping them...

  • Senior Customer Success Manager

    4 weeks ago

    Toronto, Canada PlugandPlay Talent Full time

    For a SaaS, B2B client, PlugandPlay Talent is looking for a Senior Customer Success Manager. The company is a scale‑up working in the e‑commerce industry. The primary role of the Customer Success Manager will be helping e‑commerce businesses grow by unlocking the full value of the platform. You’ll work closely with online merchants, helping them...

  • Senior Customer Success Manager

    3 weeks ago

    Toronto, Canada Equifax Full time

    Join to apply for the Senior Customer Success Manager role at Equifax Synopsis of the role The Senior Customer Success Manager plays a dual, critical role in optimizing the customer lifecycle for our most complex and high‑value accounts, while simultaneously elevating the performance of the broader Customer Success team. This role is responsible for...

  • Senior Customer Success Manager

    3 weeks ago

    Toronto, Canada Equifax Full time

    Join to apply for the Senior Customer Success Manager role at Equifax Synopsis of the role The Senior Customer Success Manager plays a dual, critical role in optimizing the customer lifecycle for our most complex and high‑value accounts, while simultaneously elevating the performance of the broader Customer Success team. This role is responsible for...

  • Senior Customer Success Manager

    3 weeks ago

    Toronto, Canada Equifax Full time

    Join to apply for the Senior Customer Success Manager role at Equifax Synopsis of the role The Senior Customer Success Manager plays a dual, critical role in optimizing the customer lifecycle for our most complex and high‑value accounts, while simultaneously elevating the performance of the broader Customer Success team. This role is responsible for...

  • Senior Customer Success Manager

    3 weeks ago

    Toronto, Canada Zip Full time

    Join to apply for the Senior Customer Success Manager role at Zip Join to apply for the Senior Customer Success Manager role at Zip Get AI-powered advice on this job and more exclusive features. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today,...

  • Senior Customer Success Manager

    3 weeks ago

    Toronto, Canada Guideline Full time

    Overview Senior Customer Success Manager role at Guideline. Join to apply for the Senior Customer Success Manager role at Guideline. Get AI-powered advice on this job and more exclusive features. About Us: Guideline is driven by a bold mission: to define the future of advertising. Our dedication lies in empowering marketers worldwide by transforming...

  • Senior Customer Success Manager

    4 weeks ago

    Toronto, Canada Zip Full time

    Join to apply for the Senior Customer Success Manager role at ZipJoin to apply for the Senior Customer Success Manager role at ZipGet AI-powered advice on this job and more exclusive features.The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises...

  • Senior Customer Success Manager

    4 weeks ago

    Toronto, Canada Zip Full time

    Join to apply for the Senior Customer Success Manager role at ZipJoin to apply for the Senior Customer Success Manager role at ZipGet AI-powered advice on this job and more exclusive features.The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises...

  • Senior Customer Success Manager

    3 weeks ago

    Toronto, Canada EZRA Full time

    Join to apply for the Senior Customer Success Manager role at EZRA Get AI-powered advice on this job and more exclusive features. Job Role: Senior Customer Success Manager, Enterprise Who we are: We believe everyone can be better with a coach... and we won’t stop until we get there. Coaching changes people’s lives. It helps them be happier and more...