Events Sales Operations Coordinator

6 days ago

toronto, on, Canada Royal Ontario Museum Full-time $80,000

Support ROM’s event sales operations in Toronto through Delphi expertise, financial reconciliation, and precise business administration. This full-time role is on-site.

The Coordinator, Events Sales Business Operations supports ROM’s event sales portfolio and internal partners. You will manage client information, estimates, invoicing, reporting, procurement, and selected event coordination. The role also maintains Delphi and Delphi Diagrams information while supporting digital content and operational troubleshooting.

Key Responsibilities:

  • Coordinate client information, estimates, invoicing, and event sales administration
  • Reconcile daily revenue and coordinate deposits with Finance
  • Maintain Delphi information and troubleshoot operational system issues
  • Prepare budgets, projections, reports, and trend information
  • Coordinate meetings, events, procurement, and digital sales content

Requirements:

  • Five years’ hospitality sales or related business administration experience
  • Two years’ supervisory experience
  • Proficiency with Delphi, Delphi Diagrams, and CRM systems
  • Microsoft D365 experience with invoicing and revenue reconciliation
  • Strong organization, communication, client service, and attention to detail

Bring Delphi knowledge, financial acumen, and event administration expertise to ROM’s Toronto-based event sales operations team.

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