Sr. Cloud Business Analyst
3 weeks ago
Apex Systems is looking to hire a Sr. Cloud Business Analyst for one of their healthcare clients in the Vancouver, BC area. If interested, email your updated resume to Madison Muscat at
Duration : 6 month contract (3x 6 month extensions available)
Location : Preference to candidates local to Vancouver, BC area but can make remote/hybrid for the right candidate
Pay : $50-65/hr. INC
$40-55/hr. T4
Shift : M-F, Full-time 37.5 hours per week
Project Description
The client is seeking a Cloud / SaaS Business Analyst who will be responsible for shaping and supporting the client's Modern Work / Microsoft 365 environment and program. The Business Analyst will support the newly formed Modern Work Centre of Excellence (MWCOE) to support projects and various stakeholders.
In this role you will:
- Support internal processes and technology needed to support Microsoft 365
- Measure, monitor, and analyze SaaS usage for customers and make recommendations for cost optimization.
- Work with technical and business teams to address issues, manage risk and delivery value
- Manage service intake to meet business needs
Successful candidates are an experienced project/program manager or business analyst with technical depth and expertise, along with strong customer engagement and communications skills. A strong understanding of cloud computing, SaaS a Microsoft 365 is required. Preference will be given to those with prior government experience with Microsoft 365.
Services Required:
- The selected resource will need to perform the following functions: Supports the coordination, execution, and completion for all aspects of the M365 Adoption Program and Roadmap
- Responsible for complex tasks in various cloud functions in areas of Microsoft 365 and other SaaS products.
- Creation of executive level Briefing Notes, Business Cases and other management level collateral as required
- Define requirements for process and tool implementations needed to manage SaaS and Modern Work solutions
- Collects and reviews requirements and perform data analysis to support decision making.
- Perform technical and financial analysis to help clients determine the impact of SaaS adoption.
- Define the total cost of ownership and business value for Microsoft 365 and SaaS Adoption
- Creation and maintenance of program reporting dashboards, KPI and project metrics
- Creates, maintains, updates databases and spreadsheets, and generates various reports as required.
- Develops plans for assigned accounts and tracks performance to plan.
- Assists in the development of operational optimization policies and guidelines.
- Identify program risks and develop response plans.
- Maintains current knowledge of relevant Cloud optimization, regulations, policies, and procedures.
- Participates in special projects as required
Specific Qualifications or Experience Required:
- 10+ years’ experience working as a business analyst in a IT/Cloud capacity
- 10+ years’ experience working with Microsoft 365 and server-based services (Exchange, SharePoint etc.)
- Strong background in working for multi-regional public healthcare organization
- Proven experience with the principles of ITIL Incident Management, Project Management and Change Management
- Proven stakeholder management skills
- Proven experience facilitating and leading teams in programs
- Excellent verbal and written communication skills, including ability to translate Cloud terminology and concepts for easy consumption by cross-functional stakeholders
- Highly adaptable and able to work in a fast paced priority driven environment
- Exceptional level of professionalism; personable, approachable, courteous
- Excellent time management, prioritization and organizational skills
- Strong attention to detail including an awareness of downstream effects of actions
- Ability to work independently to meet deliverables and solve problems
- Demonstrated sense of ownership and commitment and the capability to drive issues to closure
- Possesses a high level of integrity, trustworthiness and confidence, and represents the organization with a high level of professionalism
- Experience working within the Health Authorities and public healthcare is highly preferred
Constraints and Special Considerations:
- While the preferable work location is Vancouver, BC, given the COVID-19 Pandemic, working from consultant place of work will be accommodated.
- As the Program is already in-flight, seeking a resource that can start with minimal notice period (e.g., 1 week notice for existing position)
- All contracted resources are expected to provide their own tools for effective remote work at their remote working location, including computers and mobile devices.
- The Client will not be providing equipment to external resources during the contract duration, but will provide tools, software, applications, and access for remote work.
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