Starbucks Shift Supervisor Customer Service
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Lead Starbucks shifts through customer service, team direction, and operational excellence while delivering quality beverages and products consistently. Support the store manager during scheduled shifts.
As a Starbucks Shift Supervisor, you will assist the store manager with store operations and direct partners during assigned shifts. You will delegate tasks, coach performance, and help create the Starbucks Experience through prompt service, quality products, and a clean environment. Customer service experience in retail or restaurants is required.
Key Responsibilities:
- Execute store operations during scheduled shifts
- Deploy partners and delegate tasks across the store
- Deliver legendary customer service and discover customer needs
- Coach partners and support new partner training
- Organize assigned opening and closing duties
Requirements:
- Customer service experience in retail or restaurant environments
- Ability to direct the work of others
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal and teamwork skills
Bring customer service, partner coaching, and shift operations skills to Starbucks while supporting consistent service and store standards.
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