Account Manager

6 days ago

Montreal, Canada eTeam Full time

Job Title: Account Manager

Location: Montreal, QC Canada

Duration: Temp to perm,


Key Responsibilities:

  1. Client Relationship Management:
  • Build and maintain strong relationships with new and existing clients.
  • Act as the primary point of contact for client accounts, ensuring satisfaction with recruiting services.
  • Regularly conduct check-ins with clients to understand evolving business needs and provide updates on staffing progress.
  1. Sales and Business Development:
  • Identify opportunities to expand services within existing accounts and secure new business.
  • Develop and deliver compelling proposals and presentations to potential clients.
  • Collaborate with the sales and marketing team to generate leads and grow the client base.
  1. Recruitment Coordination:
  • Partner with the recruiting team to ensure timely and effective delivery of qualified candidates.
  • Provide clients with updates on the status of job orders, candidate pipelines, and placements.
  • Review client requirements and work with recruiters to ensure a deep understanding of job specifications.
  1. Market Research and Insights:
  • Stay informed about industry trends, labor market conditions, and competitive analysis.
  • Share market insights with clients to guide strategic staffing decisions.
  1. Reporting and Documentation:
  • Maintain accurate and up-to-date client account records in the CRM system.
  • Generate reports on account performance, placement statistics, and revenue growth.
  • Prepare for and participate in regular account review meetings.
  1. Problem Solving and Issue Resolution:
  • Proactively address and resolve client concerns regarding recruiting services.
  • Act as a liaison between clients and the recruiting team to address challenges or feedback.

Qualifications:

  • Bachelor’s degree in Business, Human Resources, or a related field (preferred).
  • Proven experience in account management, sales, or recruiting services (2+ years preferred).
  • Strong understanding of recruitment processes and staffing solutions.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and manage multiple accounts effectively.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Goal-oriented mindset with a focus on client success and revenue growth.

Key Competencies:

  • Client-focused and solution-driven approach.
  • Strong organizational and time management skills.
  • Ability to thrive in a fast-paced, target-driven environment.
  • Analytical thinking and problem-solving abilities.

This role offers an exciting opportunity to make an impact by connecting businesses with top talent while fostering meaningful client relationships. If you are passionate about recruiting and account management, we would love to hear from you

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