Content Designer

2 weeks ago

Toronto, Ontario, Canada JAKALA Full time

About the Company

Jakala is a global leader in data, AI, and experience-driven solutions. With a presence in over 30 countries and a team of 3,000 passionate professionals, we combine strategy, technology, creativity, and operations to deliver transformative outcomes for our clients.

As Jakala, our mission is simple yet ambitious: Together to get there. Whether through digital transformation, analytics, advisory services, or media solutions, we strive to create lasting value for organizations, people, and society.

As we expand our footprint in North America, we're looking for innovative thinkers and hands-on leaders to help us deliver exceptional results for enterprise clients across a range of industries.

About the Position

A Content Design Practitioner at our agency is a skilled professional in user experience design, information architecture, and content strategy, looking for continued growth professionally.

This role owns content design work on smaller-scale projects in a client-facing capacity, leading workshops to extract requirements, setting a content design strategy, executing content design deliverables, and presenting work to client stakeholders. The role is designed to learn more niche skill-sets, like content modeling, and further develop strategic system thinking through team mentorship and by providing hands-on support to more complex projects.

Project Responsibilities

  • Owns content design deliverables and activities on smaller, less complex projects.
  • Supports production-level work for content design activities and deliverables on larger-scale projects.
  • Effectively manages multiple projects and tasks simultaneously.
  • Provides peer guidance on content design related work to other practitioners.
  • Leads workshops and presents work to client stakeholders to elicit feedback and approvals.

Practice Responsibilities

  • Stays updated with industry trends in content design.
  • Deep understanding and capability to execute all content design deliverables and activities.

Expectations

  • Continuous Learning: Actively participate in ongoing training and development to enhance skills in content design.
  • Adaptability: Embrace new challenges and content design methodologies, demonstrating flexibility in adapting to complex project needs.
  • Cross-Functional Collaboration: Collaborate effectively with multi-
  • disciplinary teams to deliver integrated systems that meet client needs.
  • Industry Awareness: Stay informed about industry trends and best practices in content design, and apply them to your work.
  • Creative Excellence: Demonstrate expertise in crafting engaging and impactful user experiences and content strategies, from conceptualization to development handoff
  • Client Engagement: Act as a key client-facing advocate for content design, through insightful communication and thoughtful presentations.
  • Quality Delivery: Strive for excellence in all aspects of project work, ensuring deliverables meet content design practice area standards.
  • Career Progression: Most individuals in this role have a minimum of 1 year of overall experience in their careers. You should expect to remain in this role for at least 3 years.

Qualifications

  • Proficient in industry standard design tools such as Adobe Creative Suite, Figma, and Miro.
  • Experience working in a cross-functional, team-oriented and collaborative environment, exhibiting the ability to take and apply feedback while pushing projects creatively forward.
  • Proven experience in organizing and architecting digital content through various methods including content audits, conceptual content models, and sitemaps, with considerations for content reusability and multi-channel use.
  • Experience designing engaging and functional user experiences through various methods including, screen flows and wireframes, ensuring that both business and user needs are met.
  • Ability to make strategic content design decisions through understanding project scope and requirements independently.
  • Proven experience playing a supporting role on projects of varying complexity levels, demonstrating capability in managing multiple tasks simultaneously and contributing to projects with diverse requirements and challenges.
  • Direct client interaction experience, with the ability lead workshops to gather requirements, collaboratively work with stakeholders to build relationships, and present all content design work confidently and effectively.
  • Familiarity with web content management systems, like Contentful or Drupal, and experience with design systems and agile methodologies.
  • Provides peer guidance to content designers and other project team members, to foster continued growth of the experience design team and its practitioners.
  • A continuous learning mindset, staying up-to-date with trends and tools to contribute effectively to the team's success.

Salary Range

  • $94,000.00-$114,000.00 CAD

NOTE: This is a contract-to-hire position.

Does this sound like you? Send your resume over. We'd love to chat. NOTE: Please include a link to your portfolio or relevant project descriptions with your application.

At JAKALA, we are committed to providing equal employment opportunities for all individuals regardless of their race, color, religion, sex, national origin, age, disability, or any other legally protected status. We celebrate diversity and strive to create an inclusive workplace where all employees feel valued and respected. We also understand that accommodations may be necessary to ensure equal access to employment opportunities. If you require accommodations to apply for a position or participate in the hiring process, please contact us at

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