National Operations Manager, Facility Management Office
3 weeks ago
National Operations Manager, Facility Management Office BGIS is a leading provider of customized facility management and real estate services. With a global team of over 6,500, we focus on enabling innovation and managing over 320 million square feet of client portfolios across 30,000+ locations worldwide. Job Description The National Operations Manager, FMO is responsible for the effective management of a team of Facility Service Managers. Key responsibilities include driving team engagement, process development, achieving service level agreements, and maintaining regulatory compliance. People Leadership Manage a team of Facility Service Managers assigned to various accounts supported by BGIS. Lead employee engagement, development, performance management, hiring, retention, and compensation recommendations. Ensure each team member’s work meets all internal and external requirements. Maintain current awareness of applicable regulations and communicate them to the team. Set annual objectives and conduct semi-annual and annual performance reviews. Operations Management Foster relationships with BGIS client directors to ensure team adherence to Master Service Agreements. Collaborate with parties to review, develop, refine, and implement processes and SOPs. Utilize BGIS technologies to achieve greater efficiencies. Monitor and drive team performance to meet SLA’s and performance metrics. Process vendor invoice approvals, purchase order approvals, and correct invoice errors promptly. Serve as the finance escalation point for missed invoice approval dates. Provide ad hoc reporting to customers as required. Coordinate FM team dispatch priorities with BGIS Technical Services. Investigate and resolve operational issues unresolved by the FM team. Act with urgency to resolve issues and maintain client satisfaction. Strategic Leadership Expand Facilities Services business, including onboarding new clients and providing strategic guidance to supported accounts. Provide monthly reporting to accounts. Drive continuous process improvement. Other duties as assigned. Knowledge & Skills Minimum education: Community college diploma or equivalent training (e.g., RPA, CET). 5‑10 years of facility management experience, including at least 5 years supervisory or management level. In-depth knowledge of regulatory requirements. Ability to engage a team and drive performance to meet all requirements. Strategic thinker. Skilled in time management and fostering ownership among team members; capable of after-hours and weekend responses. Ability to develop and implement processes and SOPs. Skilled at influencing, persuading, and negotiating. High proficiency in MS Excel and Power BI. Seniority Level Director Employment Type Full-time Job Function Management and Manufacturing Industry Facilities Services Location Greater Toronto Area, Canada Salary CA$120,000.00 – CA$130,000.00 BGIS is an equal‑opportunity employer committed to diversity and inclusion. We welcome applicants of all backgrounds and offer accommodations during the recruitment process. Please contact askHR if you require assistance. #J-18808-Ljbffr
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Toronto, Canada BGIS Full timeNational Operations Manager, Facility Management Office BGIS is a leading provider of customized facility management and real estate services. With a global team of over 6,500, we focus on enabling innovation and managing over 320 million square feet of client portfolios across 30,000+ locations worldwide. Job Description The National Operations Manager, FMO...
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Toronto, Canada BGIS Global Integrated Solutions Limited Full timeNational Operations Manager, Facility Management Office Toronto, ON, Canada and 8 more Job Description Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new...
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Toronto, Canada BGIS Full timeNational Operations Manager, Facility Management Office Toronto, ON, Canada and 8 more Job Description Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new...
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Toronto, Ontario, Canada BGIS Full time $93,972 - $117,466We are looking to hire a full-time National Operations Manager This position can be held hybrid from any of our BGIS offices in Canada. SUMMARY The National Operations Manager, FMO is responsible for the effective management of a team of Facility Service Managers. Specific responsibilities include but are not limited to: Driving team engagement...
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Toronto, Ontario, Canada BGIS Full timeJob DescriptionWho We AreBGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage...
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National Facilities Manager
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National Manager, Facility Operations
1 week ago
Toronto, Canada Movati Athletic (Group) Inc Full timeJoin the Facilities team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. **We’ve got so much more we want to tell you about, so here it goes! You will also**: - Collaborate with Director and Club Facilities teams to develop a capital budget for building,...
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Hybrid National Facilities Operations Leader
4 weeks ago
Toronto, Canada BGIS Full timeA leading facility management provider is seeking a full-time National Operations Manager responsible for overseeing a team of Facility Service Managers in Toronto. The ideal candidate will have extensive experience in facility management, focusing on team engagement and operational excellence. Responsibilities include managing service level agreements,...
