Manager, Quality Assurance and Improvement Program

What is the opportunity? As a Manager, Quality Assurance and Improvement Program, you will support the operation of Internal Audit’s Global Quality Assurance and Improvement Program (QAIP) by carrying out assigned reviews of engagements and performing assessments related to other activities across the CAE Group. You will help provide reasonable assurance to key stakeholders on adherence to the IA Charter, applicable IIA Standards, Code of Ethics, ISACA and regulatory requirements, and identify improvements through emphasis on effectiveness and efficiency of operations. The QAIP role covers CAE Group operations globally across all platforms, functions and RBC entities. Job Description What will you do? Perform assigned QA reviews through adequate and consistent application of the Global QAIP Core Principles, Methodology and Processes. Ensure QA Test Procedures are performed adequately, work is documented, and results are identified to meet QA objectives. Document rationale for classification of findings and ratings in QA workpapers. Review and validate QA results with senior management for the engagements reviewed, support or draft QA reports including the QA conclusion/ratings for the reviews performed. Ensure QA workpapers are completed timely and provided for review by Senior Manager/Director/Senior Director along with draft reports. Identify appropriate actions to enhance the quality of work done, including file corrections and other actions to address root causes giving rise to QA findings, learning and methodology impacts and required process changes. Ensure timely completion of QA reviews to meet targets and promptly escalate impediments to work completion. Maintain a log of QA actions and follow up for completion of action plans agreed in QA reports. Verify completion to ensure identified root causes and risks are addressed. Compile summary statistics and analysis of such actions for quarterly QA reports. Develop and maintain QA work programs based on experience from QA reviews, changes to IIA Standards, IA Methodology and insights from regulatory reviews and expectations; support development of appropriate QA testing plans and procedures. What do you need to succeed? Must-have: 5 to 7 years of general or specialist internal audit experience (e.g., IT, Risk, Credit Risk, Compliance, AML, Financial services) Undergraduate degree in business or audit Completed or working toward a professional audit designation (CIA, CISA, CPA) Nice to have: Quality Assurance experience in internal audit in financial institutions, IA methodology, learning and audit project Experience in validation of regulatory issues Financial Risk Management related education or designations Job Skills Adaptability, Auditing, Commercial Acumen, Communication, Detail‑Oriented, IIA Standards, Internal Auditing, Internal Controls, Interpersonal Relationship Management, Long‑Term Planning, Regulatory Issues, Regulatory Requirements, Results‑Oriented, Risk Management Additional Job Details Address: 20 KING ST W, TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: INTERNAL AUDIT Job Type: Regular Pay Type: Salaried Posted Date: 2026‑01‑13 Application Deadline: 2026‑02‑13 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #J-18808-Ljbffr