Retail Sales Consultant-

Retail Sales Consultant- (Bilingualism required - English & French)- Ottawa Our Mission: Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Specializing in long term care, assisted living, retirement and home health care. Ontario Medical Supply is partnered for success with Royal Drugs. Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Together, we work towards supporting optimal health outcomes and better quality of life. Purpose: As a Retail Sales Consultant at Ontario Medical Supply, you will play a crucial role in assisting customers with their medical supply and equipment needs. Your primary responsibility will be to provide exceptional customer service, promote our products, and achieve sales targets. You’ll work closely with customers, answering their questions, recommending suitable products, and ensuring a positive shopping experience. Location: Ontario Medical Supply, Ottawa | Reports to: Regional Retail Manager | No. of Positions: 1 | ATR: 4937 | Type: Permanent Full Time Job Responsibilities: Greet customers warmly and assist them in finding the right medical supplies and/or equipment. Provide product knowledge and answer inquiries about features, benefits, and usage. Recommend products based on customer needs, preferences, and medical requirements. Assist with payment processing and ensure accurate transactions. Complete, if not already done, Certified fitter training, and be able to assist clients with fitting their compression garments. Fit all types of bracing for clients. Maintain up-to-date knowledge of inventory and pricing. Ensure products are well-presented, clean, and easily accessible. Maintain accurate records of customer engagements, inquiries, and follow-ups. Continuously educate yourself about medical supplies, equipment, and related products by participating in training days. Stay informed about industry trends, new products, and advancements. Other duties as required. Qualifications: High school diploma or equivalent (some college education preferred). Bilingualism in English and French is required. Previous retail sales experience, especially in a medical supplies or healthcare-related setting, is advantageous. Skills: Excellent communication skills and a friendly demeanor. Ability to work well in a team and independently. Strong organizational skills and ability to multi-task. Proficiency in using point-of-sale (POS) systems and basic computer applications (Word, Excel, Outlook). Proficiency in phone etiquette, providing assistance to callers, and managing high-volume calls. Ability to stand on your feet for long periods of time. Additional Notes: Flexibility in working hours may be required from time to time, including evenings and weekends. A passion for helping customers and a genuine interest in healthcare products are essential. Human Resources: While we thank you for your interest, only select applicants will be contacted regarding the position. Ontario Medical Supply is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted. Company: OMS / Royal Drugs Opening Date: Jan 30, 2026 Additional Training & Safety Requirements: A&AODA Accessibility & AODA Acknowledgment Required within 30 days after job starts. EO -2 Quality & Regulatory Training (Phase 2) Required within 30 days after job starts. EO-1 General Orientation (Phase 1) Required within 30 days after job starts. WHMIS WHMIS 2015 Required within 30 days after job starts. WPVH Workplace Violence and Harassment Required within 30 days after job starts. #J-18808-Ljbffr