Interim Chief Information Officer

2 weeks ago

Toronto, Ontario, Canada LHH Knightsbridge Full time

IMMEDIATE INTERIM OPPORTUNITY

Interim Chief Information Officer

Reports To: Chief Executive Officer

Duration: 6 – 9 months

Location: Downtown Toronto, ON

Hybrid working

Our client, a prestigious Canadian financial services organization, is looking for an experienced professional to help them elevate the sophistication and value of technology across the organization. This is an exciting engagement as you will play a key role in helping our client to reshape the team, its structure and their technologies to improve both the staff and customer experience. This role combines a strategic advisory role with operational leadership as you will be responsible for helping build the 5-year vision for technology aligning it with the corporate strategy alongside leading the team on a day-to-day basis through the transformation.

Key Accountabilities:

  • Coach, mentor, lead and inspire a diverse technology team through a period of transformation.
  • Coach IT senior leadership and build an effective leadership team.
  • Support a culture of accountability at every layer of the IT organization.
  • Assess and refresh the IT strategy creating a 5-year roadmap for modernization presenting your recommendations to the CEO and the Board.
  • Assess current technology operating environment, understand proposed future state, and identify flaws/gaps, providing solutions to remedy.
  • Build an IT roadmap to guide system architecture, infrastructure, applications, system development and maintenance.
  • Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits.
  • Design and customize technological systems and platforms to improve customer experience.
  • Manage in-flight projects from system modernization to an ERP upgrade.
  • Establish a vendor management practice to maintain positive relationships with vendors and enable contract negotiations beneficial to the organization.
  • Initiate the establishment of an appropriate Governance, Risk, and Control practice through Enterprise Architecture.
  • Assess shadow IT across the organization and create a strategy to integrate activities into a shared services model eliminating inefficiencies.
  • Complete objective needs analysis to ensure organization is optimizing technology resources enterprise-wide in highly efficient manner.
  • Update short-term IT strategies and roadmaps ensuring alignment with corporate strategic goals.
  • Improve operational efficiency, service delivery and information management across organization.
  • Manage relationships with external consultants and serve as key point of contact related to the initial phase of the transformation, providing key updates to the leadership team.
  • Support, evaluate and make recommendations on opportunities to streamline existing processes, eliminate redundancies and develop core processes and systems across the organization.
  • Ensure a high degree of transparency and robust analysis on risk, compliance, performance, and delivery.
  • Develop and manage technology data governance and cyber security policies and enforcement, achieving a high level of governance and security standard.

Competencies and Requirements:

  • University degree in Computer Science/Information Technology or equivalent.
  • 20+ years of experience working within IT in a complex, regulated environment.
  • Demonstrable experience in leading significant system modernization and organizational transformation projects.
  • Built robust IT strategies to elevate IT and its role in supporting organizational performance.
  • Deep experience driving and managing change and overseeing transformational programs.
  • Strong people leadership and business acumen, including excellent business relationship management skills.
  • Engaged, authentic and passionate about business. Motivated to make a difference by positively shaping lives.
  • Ability to focus and lead others towards value creation.
  • Demonstrated success at building teams and creating followership.
  • Excellent organizational and leadership skills.
  • Outstanding communication and interpersonal abilities.

PLEASE SEND YOUR CV (AS A WORD DOC) TO: (Subject: Job Title)

LHH Knightsbridge Interim Management is a service to help our clients address a wide range of scenarios including leadership support due to sudden departures, driving key change initiatives or leading transformation projects. Our interim executives step in with minimal downtime to meet specific objectives and deliver results. All have held senior positions in the past and have now chosen to offer their unique depth and breadth of experience to organizations on a limited engagement basis.

Follow the LHH Knightsbridge LinkedIn page and set up a job alert to learn about new Executive Interim opportunities.

Lee Hecht Harrison Knightsbridge Corp. is committed to providing equitable treatment and accommodation to ensure a barrier-free recruitment process. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and our AODA policy, a request for accommodation will be accepted as part of the hiring process. If you require accommodation to apply or if selected to participate in an assessment process, please provide your accommodation needs in advance to the Recruitment Lead for this opportunity.

We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.

March 2025

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