Future Opportunity: D365 CE Principal Functional Consultant

Future Opportunity: D365 CE Principal Functional Consultant Canada (Remote) Job Description Join Argano as a Dynamics 365 CE Principal Functional Consultant and play a pivotal role in delivering innovative solutions that drive real business impact. As a subject matter expert, you'll lead client engagements, guide complex projects, mentor junior consultants, and shape transformative outcomes through Dynamics 365 CE and related technologies. If you thrive in client-facing roles, excel in leadership, and are passionate about leveraging your expertise to deliver exceptional results, we invite you to be part of our dynamic, collaborative team. Responsibilities Lead client facing discovery & analysis sessions Define and document end-to-end customer journey solutions across multiple CE workloads. Translate complex business needs into scalable, user-centric Dynamics 365 CE configurations. Partner with solution architects on system design, integrations, data strategy, security, and extensibility. Review and approve functional designs, configuration decisions, and documentation Document business requirements and designs in Azure DevOps Configuration of system based on documented design Coordinate and facilitate communication between Argano and the Client project team members as needed to ensure smooth collaboration and project success. Assist Client SMEs in the execution of Sprint and UAT activities. Support pre‑sales activities including solution strategy, scoping, and estimations. Mentor and support functional consultants of all experience levels Establish and enforce functional delivery standards and best practices for CE implementations. Promote continuous improvement in delivery quality, efficiency, and client satisfaction. Qualifications Education Bachelor’s degree in information systems management, Computer Science, or related experience Experience 8+ years of experience implementing Dynamics 365 CE/CRM with 8-10 medium to enterprise size projects Proven experience leading enterprise or multi‑workload CE implementations Demonstrated ability to engage and influence stakeholders at all levels of the organization Deep understanding of D365 CE functional and technical capabilities. Experience with Power Platform (Power Automate, Power Apps, Power BI), Office 365, Copilot, Azure, and other related technologies Proven experience in business process design and customer journey mapping Experience with Agile project delivery including user story documentation, estimation & backlog management Strong advocate for adherence to standards, best practices, and delivery processes. Highly motivated, self‑starter with the ability to take ownership of tasks and activities and drive them to completion. Ability to travel up to 50% depending on project complexity and customer expectations. Skill Requirements Current on Dynamics 365 for Customer Engagement and related technologies, particularly Power platform, and supporting technologies. Current Dynamics 365 CE certifications focused on Sales, Customer Service, and Customer Insights, Azure AI. Demonstrated ability to work in a constantly changing environment. Familiar with Agile implementation methodologies including Scrum. Experience working with a multicultural and/or multilingual team across several time zones. Strong interpersonal and communication skills with the ability to work in a cross functional team. About Us Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth. Argano is an equal‑opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. #J-18808-Ljbffr