Team Lead

Team Lead & People Manager, Design and UX Apply for the role at Punchcard Systems. While this is a remote position, we are currently only hiring candidates in Canada. Punchcard Systems Inc. is a dynamic and innovative company that focuses on creating amazing digital products and platforms. We are committed to delivering cutting‑edge solutions to our clients and creating exceptional user experiences. Our team is passionate about transforming ideas into visually stunning, intuitive, and valuable products. We are seeking a talented and creative Team Lead & People Manager, Design and UX to join our team. In this role, you will focus on developing and supporting designers through mentoring, reviews, and career conversations while fostering an inclusive team culture. You will guide design rituals, oversee project staffing, and help drive improvements to our design practice. Beyond the design team, you will contribute to company‑wide initiatives such as professional development frameworks, operational projects, and support our external presence by managing marketing efforts, including brand visuals, social media content, and client‑facing collateral. What We Need You To Do People Leadership & Coaching Manage & mentor designers through regular one‑on‑ones, check‑ins, and performance reviews. Facilitate 360 feedback and development conversations that drive growth. Oversee hiring and onboarding process for UX/UI, from recruiting and selecting candidates to ensuring smooth integration into the team. Provide ongoing mentoring and actionable feedback to designers and cross‑functional teammates. Foster a collaborative team culture that emphasizes inclusion, craft quality, and growth. Design & Delivery Operations Staff designers across projects, balancing capacity, priorities, and growth opportunities. Refine delivery processes, methods, and toolkits to improve consistency and efficiency. Facilitate and improve design team rituals including critiques, project stand‑ups, and discipline-wide meetings. Organizational Operations Own and improve company-wide initiatives such as career frameworks, onboarding programs, company swag, and strategic priorities. Manage operational logistics for the design team such as UX/UI tool licenses and other team resources. External Brand & Marketing Support Manage and evolve the Punchcard external brand through marketing visuals, social media presence, and external collateral. Produce and support creation of external‑facing design collateral including case studies, slide decks, and proposal templates. Growth & Business Development Join client conversations as a design discipline representative as needed. Translate design team capabilities and resourcing into client‑ready proposals. Support new business pitches with design expertise, visuals, and process insights. Skills We Expect You To Bring 5+ years in UX/UI design, with at least 3+ years managing designers in a studio/agency, in‑house product team, or consultancy. Portfolio that demonstrates strong work leading UX/UI for mobile and web projects, with evidence of facilitating/coaching peers. Formal training in design, business, communication, technology, or a related discipline, or demonstrated equivalent experience. Expert in UX/UI design, accessibility, and design systems, with the ability to guide designers and teams to elevate design quality and inclusive outcomes. Experience handling team operations, including running structured design rituals (design critiques, retros, reviews), resourcing across projects, and balancing team- and organization-wide priorities. Ability to design and implement career development frameworks. Track record of recruiting, assessing, and onboarding designers in a growing organization. Strong capability to provide actionable feedback, coaching, and support for cross‑functional teammates (PMs, engineers, growth). Comfort managing lightweight marketing/collateral responsibilities (supporting pitch decks, external visuals, or thought leadership showcases). Demonstrated ability to contribute to both culture building and client growth. Knowledge and utilization of AI to supplement processes while maintaining a critical eye on the outputs. Proven ability to build high‑trust relationships with cross‑functional partners at all levels (growth, strategy, product, tech). Excellent verbal, written, and visual communication skills suited to audiences from peers to executives to clients. Skilled in conflict resolution and feedback delivery that maintains team health and client confidence. What else can you expect at Punchcard? Engaging and challenging projects. A competitive salary, commensurate with your experience. Employee group benefits (including disability and life insurance, dental, and extended health). A highly collaborative work environment with a group of people who love what they do. Challenging projects while working with the most interesting technologies. Opportunities for advancement and professional development. Opportunities to help shape the design culture and design standards of the company. An opportunity to work with and learn from passionate and highly skilled team members who work together to ensure everyone succeeds. At Punchcard, we are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources Industries Software Development Referrals increase your chances of interviewing at Punchcard Systems by 2x. Get notified about new People Manager jobs in Edmonton, Alberta, Canada. #J-18808-Ljbffr